Fiber Technician I

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Fiber Technician I

It’s hard not to marvel at the magic of fiber optics: teeny-tiny superhighways woven through cities, laced under the ocean, spanning the entire globe. All the world’s information shared through beams of light. Used by countless people, but understood by few. Including you.

You’re passionate about fiber optics. Not only in theory, but in practice. You’re more than a fiber enthusiast—you’re a full-fledged fiber surgeon.

At Cox Communications, we think that’s incredible. In fact, we’re seeking people like you to help maintain our state-of-the-art Cox Communications Optical Fiber Network. What it really is: keeping people working, kids learning, and loved ones connected. Which we think is pretty incredible, too.

What You’ll Do

As a Fiber Technician I, you’ll be responsible for the integrity of the fiber system and network infrastructure, from transmitter to subscriber point-of-service connection. Forget staring at a screen all day. You’ll be out in the field, splicing, servicing, making repairs and practicing other forms of fiber surgery. You’ll also:

• Provide maintenance for the fiber system by performing Quality Control assessment of enclosures to verify high levels of accuracy on all fiber assignments and labeling of fiber trays. Evaluate fiber optics system constructed internally or by outside contractors using Cox Communications Fiber Optic Cable Construction Standards, and logs/reports discrepancies for potential rework.

• Maintain a high level of accuracy on all fiber splice assignments worked by performing pre-checks to verify traffic and accurate labeling to maintain fiber birth assignments with 100% accuracy.

• Respond to system outage by diagnosing and repairing fiber system damages, utilizing established restoration techniques & processes.

• Use approved industry test procedures for path losses and continuity to ensure integrity of fiber system and documents findings.

• Use proper safety equipment and procedures according to Cox Communications established standards.

• Ensure preventative maintenance is performed on daily by inspecting vehicle and equipment. Report needed repairs to immediate supervisor using appropriate procedures.

• Provide technical support for the Maintenance and MTC departments as needed.

• Accurately complete all departmental logs, reports and paperwork on a daily basis.

• Establish and maintain effective working relationships with subscribers, the general public, co-workers, contractors and other outside contacts.

What’s In It For You?

Really good question, and we have some good answers that we hope you like.

• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive and other compensation perks (401k company matching, comprehensive medical benefits, etc.).  We also offer Cox discounted services in specific Cox markets, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck.  The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions.  It’s also important to work alongside colleagues who “get you.”  At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. 
• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.  

Qualifications:

Who You Are

Minimum:

• HS diploma, GED or relevant work experience
• 1 or more year of experience preferred in related field (Fusion splicing, Field Service, Construction in Telecommunication Field, Field Network/Maintenance, CATV fiber and/or RF experience)
• Requires strong knowledge of Microsoft Word, Excel, Outlook, and Adobe Writer. Ability to accurately read maps, blueprints and evaluate technical data
• Excellent collaborative, time management, communication, problem solving, and organizational skills to work effectively with teams throughout organization
• Ability to drive and operate a bucket truck
• Ability to drive and pull a trailer
• Ability to climb and work off of various lengths of extension ladders
• Valid local Driver’s License with driving record that meets Cox standards

Preferred:

• Preferred certification in Fiber Optic plant construction
• Experience in telecommunications industry desired

Join the Cox family of businesses and make your mark today!

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.