What are the responsibilities and job description for the Manager, Contract Management position at Cox?
The Manager, Contract Management works as part of the Technology Vendor Management team focused on managing the contract process, implementing efficiencies, improving productivity, and establishing customer services strategies for Cox Automotive stakeholders. The candidate will engage with a diverse stakeholder group across Cox Automotive, including Enterprise Technology and CAPG team members, leaders, and boundary partners, to ensure the successful adoption and adherence to TVM processes for software, hardware and ETS third party labor requirement fulfillment. This role will have direct reports and will be responsible for team development as well as leadership activities.
The ideal candidate will be a proven:
Specific Responsibilities:
Required Qualifications:
#LI-017
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
The ideal candidate will be a proven:
- Outcome-focused, strategic enabler. A strategic thinker who creates strong, ongoing relationships with multiple stakeholders and end-user groups, becoming a trusted partner and influential advisor on contract management issues, fulfillment strategies and enterprise benefiting outcomes for the business.
- Results-driven, action-oriented, and delivery focused. A professional who will manage multiple projects, timelines, and deliverables simultaneously. Has a proven ability to understand contracts, specifically technology agreements. change deliverables to program milestones.
- Passionate team player with a supportive and inclusive style, the ability to achieve optimal performance and a proven track record of fostering collaboration within Cox Automotive as well as across the enterprise. Should have a people-first mindset, consistently considering stakeholder experience.
- Domain expert with experience supporting complex processes, comfortable with contract management including financial and legal requirements, who is technically savvy and capable of translating technology requirements into agreements.
- Process Owner who stays connected to evolving needs across the stakeholder landscape and Enterprise Technology services, evolving the fulfillment playbook to meet those needs, and ensure continuous achievement of desired change and business outcomes.
Specific Responsibilities:
- Focus: Simplifies complex processes and integrates internal efforts to deliver an optimal customer experience during the renewal and acquisition or disposition of assets.
- Collaboration: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Cox's overall success first.
- Acts Strategically: Makes decisions and sets strategy based on the long-term vision, uses an enterprise-wide perspective to translate strategies into actions, inspires others to embrace and advance the strategy, and creates a clear view of the future state.
- Leads Change: Guides and energizes others, models adaptability, and inspires strong organizational performance through periods of adjustment. Leads the definition and execution of effective IT demand, while developing an understanding of business unit processes, pain points, needs, and their impact on technology delivery.
- Educate stakeholders on process to regularly identify and evaluate events and technology projects that could affect business performance.
- Promote collaboration across Enterprise Technology Services and with other service delivery managers to provide first class IT services to the business to reduce ambiguity and complexity.
Required Qualifications:
- Bachelor's Degree or a minimum of 10 years of experience with at least 3 years' experience in a leadership/management role.
- 6 years of experience leading contract management for enterprise-level programs or projects, procurement processes, or similar activities.
- Able to manage multiple concurrent projects on a broad scale, self-manage and prioritize workload.
- Experience leading cross-functional work teams and influencing outcomes through indirect people leadership.
- Demonstrated ability to synthesize direction, navigate ambiguity, and prioritize actions from a variety of stakeholders, often with sensitive or confidential information.
- Can work flexibly with colleagues in multiple locations, over extended hours, as required.
- Works efficiently and effectively under pressure in an environment of continuous improvement.
- Detail-oriented, organized, and adaptable with solid business, technical, and financial acumen.
- Confident communicator, with effective presentation and facilitation skills.
- Highly proficient with office productivity and collaboration platforms (e.g., Microsoft Teams, SharePoint and Apps).
- Ability to work independently, with minimal direction.
#LI-017
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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