What are the responsibilities and job description for the Systems Engineer I position at Cox?
This professional is a qualified Client Systems Engineer (level I), who applies a comprehensive and in-depth knowledge of technical concepts, practices and procedures related to all aspects of Apple devices with working knowledge of enterprise management platform like Jamf Pro, Microsoft End Point Manager (Intune), etc. This individual would be a member of a team of highly self-driven cross-functional Client Platform Engineering Team responsible for driving technology and providing insights and updates on existing and emerging trends in their respective areas of expertise. This engineer must also work across other team member within technology and business - providing in-depth collaboration technology expertise and guidance on how to meet our long-term technology goals.
Job Responsibilities:
Qualifications:
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Responsibilities:
- Some enterprise experience with Jamf Pro or similar MDM solution, including systems management, application deployment, patching management, reporting, etc.
- Some enterprise experience with Automated Device Enrollment and Apple Business Manager, including creating and managing policies and configuration profiles
- Engineer solutions and help troubleshoot Apple, Android and Microsoft Windows operating systems and Apple, Samsung and Dell hardware at a Tier 3 engineering level
- Solid hardware and software technical support analysis with macs
- Communications and network systems analysis
- Automated testing and analysis
- Software automation/Scripting (Bash, Shell, etc.)
- Some experience/understanding of application packaging / deployment
- Working knowledge of Okta
- Working knowledge of PowerBI, PowerAutomate and Splunk
- Technical meetings and presentations with internal Team Members
- Maintenance of client engineering technology standards and best practices
- Work with management to set technology standards and best practices to ensure all services are reliable, scalable, efficient, and meet the business needs
- MDM experience with WorkSpace One and Jamf Pro a plus
- Experience with managing rugged and/or mobile devices a plus
Qualifications:
- Bachelor's degree and/or industry standard certification in a related field with 1 years of experience.
- Solid knowledge of macs from a hand-on senior desktop support experience.
- Some implementation/support experience related to Client Management platforms.
- Knowledge of computing processes and technology including servers, gateways, communications equipment, workstations, software and hardware and associated diagnostics and tools.
- Comprehensive PC and Mac hardware and software configuration
- Understanding/working knowledge of Microsoft Endpoint Manager (Intune) Policy Management and Configuration
- Understanding/working knowledge Jamf Pro Policy Management and Configuration
- Commitment to customer-focused contract performance.
- Flexibility and the ability to operate under stressful, time-sensitive deadlines.
- Commitment to quality and personal ethics.
- Ability to work both independently and as part of a team.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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