Manager - Case Management

CoxHealth
Springfield, MO Full Time
POSTED ON 9/7/2024 CLOSED ON 11/7/2024

What are the responsibilities and job description for the Manager - Case Management position at CoxHealth?

Summary

  • Best in Class Work Environment
    • 5x Modern Healthcare Best Places to work
    • America’s Greatest Workplaces 2023 – Newsweek
    • Best Employers for New Grads 2023- Forbes
    • Greatest Workplace for Women 2023 - Newsweek
  • Benefits
    • Robust, fully customizable benefits package including Medical/Vision/Dental and more!
      • No cost eCare visits
      • Employer-provided mental health services for employees and eligible family members
    • Retirement with employer match 
    • Tuition discounts and reimbursement available for continuing your education
    • Free and convenient parking
    • CoxHealth Fitness Center and Child Care discounts
    • Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store
  • Job Summary
    • The Supervisor of Case Management is responsible for the supervision of the assigned case management team including but not limited to: onboarding of new staff; providing on-the-job training and technical support; monitoring caseloads for accuracy of departmental and system process and policies; State and Federal regulations; identifying areas for process improvement in order to support the case management team; and auditing as directed. Communicates with the Manager and Director as related to overall department, program, mission, goals, budget and performance standards for the area to produce a desired outcome. Provides interventions to assure safe and effective care transitions but not limited to, transitions between inpatient care, rehabilitation facilities, skilled nursing facilities, assisted living facilities, outpatient programs, home health and hospice.
  • Job Requirements
    • Education
      • Required: Bachelor’s degree in Nursing (or actively enrolled in a BSN program) or Bachelor’s degree in Social Work.
    • Experience
      • Preferred: Minimum of 3 years experience in Case Management
      • Preferred: Previous Leadership experience
    • Skills
      • Represents the department on several process improvement, standardization, and regulatory committees.
      • Operates strategic plan by setting and monitoring department Key performance measures and goals.
      • Determines department scope of care or service in relation to values, mission, and strategic plan of the institution.
      • Assist with developing long term department plans.
      • Working knowledge in human relations, customer service, inventory management.
      • Ability to work with multiple people while meeting numerous requests and deadlines.
      • Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.
      • Knowledge of CMSA’s Case Management standards of practice.
      • Knowledgeable concerning Inpatient/Subacute/Acute rehabilitation regulatory standards.
    • Licensure/Certification/Registration
      • Preferred: Current Licensure in respective discipline.
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