What are the responsibilities and job description for the ACCOUNT ADVISOR position at CPASS?
The Role
The Account Advisor is responsible for continually introducing new products and services to current clients. The Account Advisor's primary focus is to sell SEO, add-on products (mobile, social, design) as well as upgrading client to higher platforms to ensure they are maximizing the best results from professional portfolio of products.
Responsibilities
- Make outbound prospecting calls daily to current digital marketing clients.
- Build relationships with clients for long-term growth of accounts and success.
- Conduct in-depth needs assessments of current clients.
- Demonstrate SEO and add-on features to current database of client.
- Educate current clients on how to successfully integrate the Internet into their Marketing efforts.
- Overcome technical and business objections of current clients.
- Emphasize features that clients express a need in, quote prices, and prepare order.
- Close sales opportunities.
- Use our CRM to qualify clients and capture key data points.
- Ensure monthly, quarterly, and yearly individual sales quotas are exceeded by selling SEO and add-on products to current clients.
- Have a thorough understanding of the company's products and services, industry and client needs.
- Attend and manage exhibitor booths at various tradeshows as needed.
- Other duties as assigned by management.
Knowledge, Skills and Abilities
- Proven track record showing ability to build strong relationships with clients.
- Must be able to balance customer service approach with sales approach.
- Thrives off of success.
- Must possess a Whatever it Takes Attitude.
- High level of comfort with internet technology.
- Excellent written and verbal communication skills.
- Excellent time management & organizational skills.
- Applications and CRM System (e.g. salesforce.com, MS Dynamics, Netsuite.)
- Minimum of 3-5 years of technology-based sales experience.
- Minimum of 2-3 years of customer-based sales experience.
- Inside Sales Call center Experience.
- College Degree or equivalent work experience
The team here at ProSites is passionate about their work and are driven by innovation. Our work environment is equal parts casual and professional. We’re serious about our business and delivering the best service to our members, but we also make it a priority to keep things fun and exciting. Join a team, where innovation is the goal, hard work is expected, and creativity is rewarded.