Office Manager/Administrative Assistant

Would you like to be part of a fun, dedicated team, and have the job satisfaction of ensuring day-to-day operations run smoothly? Do you want to contribute to a business that does meaningful work in the community? Join us at CPR Seattle where we work hard but have a good time doing so. We are looking for someone who can grow with the company and stay for the long term.

Please send a cover letter outlining why this job post sounds appealing and how you would be a good fit for this position. Thank you for your interest.

Key Responsibilities

Class and Student Support

• Monitor student enrollment in courses and add courses to the schedule if needed.
• Respond to customer emails regarding course enrollment, prerequisites, claiming certification cards, and other related questions.
• Maintain stock of student materials: books, eCards, and eLearning programs.
• Ensure students have completed their prerequisite coursework.
• Supervise the facilities cleaner and ensure classrooms are ready for students. If the facility cleaner is not available, this position is responsible for cleaning and setting up the classroom / preparing the facility.
• Greet students and checking them in for class.

Administrative & Office Tasks

• Answer phone calls: primarily assisting students with questions and signing up for classes.
• Process class paperwork, issue certification cards to students, and maintain accurate student records.
• Order classroom and office supplies.
• Process payments, deposit checks, contact clients with past-due invoices.
• Post monthly schedule to website.

Additional Support Tasks

• Assist our Client Services Representative with various tasks including review of off-site bookings, packing gear, invoicing clients.
• Assist with employee onboarding and paperwork. Send out employment forms through Adobe Acrobat.
• Review training records to ensure their accuracy in order to prepare for payroll.
• Assist the owner with special tasks and projects.
• Assist the Training Center Coordinator with customer orders and various tasks.
• Contribute to writing company SOP document.

Required Skills & Abilities

• An upbeat, positive personality and willingness to jump in and help the team when needed.
• Outstanding written and oral communication skills.
• Excellent time management skills and the ability to work in a fast-paced environment with competing priorities while maintaining meticulous attention to detail.
• A high level or organization.
• Ability to understand, with minimal direction, what tasks need to be completed to maintain the efficiency of the office, provide customers with an outstanding experience, and to support other staff members.
• Resourceful with problem solving.
• Intermediate knowledge Adobe Acrobat, Word, and Excel.
• Ability to provide actionable insights enabling process improvement.
• Must have reliable form of transportation.
• Ability to occasionally lift/move heavy equipment bags.

Required Experience

• 5 years of administrative experience which included business support, office management, and customer interface – preferably in an educational environment.
• A work history showing a progressive addition of administrative responsibilities.
• Bachelor of Arts degree preferred.
• business insights that enable effective management and decision-making.
• Maintain a high-level of client service

Benefits

• 7 paid holidays
• 2 weeks PTO
• 3% SIMPLE-IRA match
• Medical and Vision insurance

Job Type: Full-time

Pay: $24.00 - $34.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Seattle, WA 98105: Relocate before starting work (Required)

Work Location: In person