What are the responsibilities and job description for the Rep Claims position at CPS Energy?
Date: Dec 5, 2023
Location: San Antonio, TX, US, 78205
Company: CPS Energy
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The Claims Team works to achieve equitable resolutions of general liability and auto liability claims made against CPS Energy and of cost recovery claims made by CPS Energy against third parties that provide value to customers and CPS Energy. A Claims Representative's primary role is to support the Claims Team's goals by investigating, analyzing, and recording facts to resolve such claims.
- Supports the Claims Team's goals by investigating, analyzing, and recording facts to resolve general liability and auto liability claims made against CPS Energy and of cost recovery claims made by CPS Energy against third parties that provide value to customers and CPS Energy.
- Creates reports and provides statistics for claims reporting for management, appraisals, risk management purposes.
- Negotiates settlements with claimants, attorneys and insurance companies.
- Prepares internal and external written communication to claimants, contractors, attorneys, medical providers, and insurance companies.
- Monitors and audits assigned claims to ensure proper file documentation.
- Effectively direct other CPS Energy departmental employees during the course of an investigation.
- Utilizes claims software for claim file management.
- Organizes and prioritizes workload and monitor Liability and Cost Recovery claims to ensure a timely response to attorneys, insurance companies, contractors, and claimants.
- Performs other tasks, projects, and process improvement initiatives as assigned.
- Proficient in Spanish speaking and reading.
- Obtain a Texas Multi-line or Property & Casualty Adjusters License within 90 days from date of hire.
Nearest Major Market: San Antonio
Job Segment:
Business Process, Database, ERP, SAP, Management, Technology
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.
