Admin

CPS Insurance Services
Boston, MA Full Time
POSTED ON 10/16/2024 CLOSED ON 10/22/2024

What are the responsibilities and job description for the Admin position at CPS Insurance Services?

We are looking for a Junior Quickbase Admin that will work on one of our Client projects.

Key Responsibilities

Ongoing administration of our cloud business systems with a focus on no code solutions (Quickbase)

Translation of business requirements and process documentation into technical requirements solution design and reporting design.

Create and maintain effective application documentation and user support materials

Analyze and implement best practice business processes aligned with forward facing technology and solutions at scale

Monitor routine and critical processes and workflows and proactively identify problem trends

Gathering feedback from end users to continue improving systems.

Concurrently work on multiple initiatives to further develop and improve our business systems to provide endtoend project lifecycle management

Troubleshoot issues with our platforms.

Participate in the creation of best practice documentation process / workflow mapping and user guidelines.

Skills and Qualifications :

35 years demonstrated experience in the administration and support of business systems software platforms. College Degree with IT or Business Process major / focus preferred

Advanced Microsoft Excel skills required

Strong Data Analysis and Modeling experience and understanding of data architecture

Broad technical acumen including comfort with relational databases and data structures (Quickbase experience preferred)

Strong organizational skills and the ability to balance prioritize and manage multiple projects of differing priorities and deadlines

Excellent written and verbal communication skills and the ability to comfortably communicate with all levels of the organization.

Create comprehensive and accurate documentation

Ability to work independently in a fastpaced environment and a strong sense of accountability in an environment committed to continuous improvement and agile development.

Commitment to excellence and a passion for providing expert customer service

No phone calls or third parties. Candidates must be United States citizens or legal permanent residents. Proof of legal residence and work authorization in the United States is required.

Remote Work :

Last updated : 2024-10-16

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