Process Improvement Manager

ESSENTIAL JOB FUNCTIONS

• Coordinate with various departments as needed
• Document existing company process at a detailed level
• Analyzes processes and recommends improvements working with SME
• Document process improvements working with Quality Department
• Implement refined procedure working with applicable department Manager- Effectively communicate with clients, vendors and employees
• When applicable develop KPI to help measure process improvement
• Identify Quality Standards for procedures
• Prepares technical reports by analyzing and summarizing information and trends
• Serves as primary technical support for site database operations, such as Warehouse Management Systems (WM). Ensures operational system integrity, including setup and control processes.
• Interfaces with Operations staff to review operating procedures and maximize system efficiencies. Provides regular communication to site Operations and internal departments regarding operational issues, process flows, customer requirements, account specific issues, etc. Includes analysis, insight, and recommendations.
• Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

• Position may require extended periods of sitting, computer use, standing and walking
• Will entail some business travel (occasionally overnight)
• Position requires the use of vision and ability to adjust focus
• Position will require presence on-site at the assigned work location

OTHER SKILLS AND ABILITIES

• Expert/Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong interpersonal and communication skills (verbal, written and comprehension)
• Highly motivated and energetic with a proven ability to work in a fast-paced and continually changing environment
• Must be able to operate independently and within a team environment
• Must be able to work with technical and non-technical staff at all levels
• Excellent time management and organizational skills
• Demonstrates initiative and adaptability

EDUCATION AND EXPERIENCE

• Bachelor’s Degree from an accredited university required
• 4 years of logistics/freight forwarding experience
• 1 years of management experience
• 1 years of project management experience

CERTIFICATIONS AND LICENCES
ISO Auditor or Six Sigma certifications preferred

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a quarterly bonus

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)