P & D Manager

GENERAL DESCRIPTION

Accountable for leading, directing and managing site operations to ensure consistent high level service quality and client satisfaction, profitable cost efficient operations, and compliance with company policies and procedures and other regulatory guidelines. Reviews operating budgets for revenues and expenses and monitors compliance to contracts.

ESSENTIAL JOB FUNCTIONS

• Lead, direct and manage site P&D operations to ensure that the operations staff executes service agreements at, or above the client's standards.
• Ability to consistently recruit Owner Operators for to meet the needs of the branch local and OTR CDL truck and communicate the benefits of driving with Crane Cartage and Freight Services.
• Drive a high level of engagement with drivers, act as their liaison with the company, addressing issues, resolving discrepancies, understanding their expectations
• Manage the relationship with drivers and stations through multiple mediums to foster a healthy environment to support driver and owner operator retention.
• Conducts safety meetings with employees, drivers, and owner operators, leads safety committee for P&D, and ensures safety inspections are completed.
• Manage driver and owner operator compliance
• Ensure all DOT and applicable state regulations are followed
• Monitor Daily and Weekly Hours of Service, review and audit driver logs
• Meet Accident, Injury and CSA goals through prevention
• Create a Safety First Culture -- lead employee engagement
• Lead company safety programs and communicate safety expectations
• Address safety nonconformance and violations/incidents
• Collaborate with sales to grow P&D revenue within the market
• Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
• Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting, and monitoring expenses).
• Oversee accounts receivable, including client invoicing and collections, as needed
• Process incoming vendor invoices (cost of transportation and overhead expenses), as needed
• Analyze market trends to further develop scalable and strategic operations practices
• Execution of the applicable KPI’s per company standard.
• Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Vision abilities required by this job include close vision and the ability to adjust focus
• Walking within the warehouse and inspecting freight

OTHER SKILLS/ABILITIES

• Computer Literate
• Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).

EDUCATION AND EXPERIENCE

• High school diploma or GED Required
• Bachelor’s degree preferred
• Minimum seven years related experience required
• Minimum six years industry experience required
• Minimum five years supervisory experience required

CERTIFICATIONS AND LICENCES

• Professional certification may be required in some areas

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a quarterly bonus

Come join the leader in logistics and take your career in the right direction.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.