What are the responsibilities and job description for the Lead I position at Crate and Barrel?
Maximize the company growth and profitability by performing operational job tasks
and assisting Floor Supervisor with associate questions and associate training at the Distribution
Center.
● Assists and supports the supervisor to help organize, motivate and train associates
● In coordination with the floor supervisor, directs daily/weekly work assignments in the
Distribution center
● Oversees all operations and associate activities in the absence of floor supervisors or
floor managers, as needed or assigned
● Ensures productivity standards are met by communicating personal and team key
performance indicators
● Directs associates on the proper use of Distribution Center equipment and troubleshoot
problems, as necessary
● Performs the tasks associated with the department to set the pace for daily productivity.
● Be a resource to associates by supporting open communication and being available to
answer questions and concerns
● Supports and assists the floor supervisor and/or floor manager in all aspects of
performance and development of direct reports to encourage professional growth.
● Establishes open and two-way conversation with all associates
● Asks for and gives clear and constructive feedback
● Cleans up and disposes boxes, packing material, and pallets, as well as general
housekeeping of facility and specific product line areas
● Rotates through different departments, as necessary, to meet the demands of the
business
● Participates in ongoing training regarding technology upgrades and new systems
applicable to the position
● Performs all job tasks assigned by the leadership staff to achieve and maintain daily
productivity and quality goals
