Application Administrator

CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,600 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.

The Application Administrator maintains, monitors, and supports software systems and applications used within the organization. Will function as the primary support resource for one or more systems and/or applications with multiple concurrent users. Responsible for the configuration and customization required to meet the needs of the organization and user base. Ensures application control, integrity, and accessibility via problem-solving, testing, and debugging. Develops and maintains documentation for application access, usage, workflows and procedures. The position is best filled by an energetic, self-motivated individual with a passion for technology, innovation, and problem-solving.

Responsibilities

• Serve as the owner of and subject matter expert for the application
• Develop and maintain all aspects of the application, including but not limited to standard settings/configs and libraries/content
• Collaborate with appropriate IT groups to ensure proper integration of the application
• Determine license requirements, monitor utilization, and communicate licensing needs to management
• Facilitate the creation and management of users & groups to control access for the application
• Monitor the application, troubleshoot problems, document solutions
• Field support tickets for the application
• Define standard versions and update schedule
• Plan, test, communicate, and implement changes/updates
• Coordinate installation/deployment requirements with appropriate IT group
• Coordinate and communicate maintenance windows
• Maintain current knowledge of relevant technologies as they relate to our business processes
• Identify and provide recommendations for new technologies that may improve or replace current solutions
• Gather internal feedback and develop and/or implement functional improvements
• Develop and maintain documentation and training materials
• Provide training to staff
• When external development is required, oversee all aspects of the development project
• Participate in interviews for potential hires as needed
• Travel as needed to meet the needs of the position, which includes professional development opportunities

Qualifications

• Associate’s degree in Computer Aided Design, Engineering, Computer Science, Information Systems, or relevant experience
• Minimum five (5) years professional experience in the A/E/C industry
• Self-motivated, able to work independently, and takes initiative
• Demonstrates a drive for continuous learning and development of new skills
• Strong capacity for independent and abstract thinking and the ability to organize information
• Strong attention to detail and accuracy
• Experienced in researching, testing, and implementing innovative solutions
• Proven ability as a subject matter expert supporting, maintaining, and administering applications
• Ability to plan, schedule, and implement both short-term and long-term projects
• Strong analytical and problem-solving skills
• Strong communication, presentation, and collaboration skills
• Ability to effectively interface with technical and nontechnical staff at all organizational levels
• Motivated to solicit and capture quality feedback with the ability to be a good listener and work well with others
• Proven soft skills in the presentation of ideas and the ability to clearly articulate concepts to senior management
• Proficiency working within a Windows environment, including Microsoft Office
• Experience with the Autodesk AEC family of products is preferred
• Experience with programming and/or regular expressions is preferred
• Experience with database design principles and management is preferred

All your information will be kept confidential according to EEO guidelines.

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.