Call Center Customer Service Representative

Best Places to Work in Collections!!!!

Wouldn’t it be great to build your career at a growing company that has been recognized 4 years in a row from 2019 to 2023 as the winner of best places to work in collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

Credit Control was awarded 1st place amongst large companies in an independent survey conducted by our employees. This award continues the streak of Credit Control being named one of the best places to work.

Job Description:

COMPETITIVE HOURLY RATE MONTHLY BONUS UP TO $3,000! ADDITIONAL KICKERS!

If you are looking for a real career opportunity with great earning potential, Credit Control is the place for you!

We are currently looking for experienced professionals to join our team!

Credit Control, LLC is a well-established, successful, and compliant collection agency. Our clients include telecom, healthcare, 1st party, and the largest financial clients in the nation!

As a debt collector with us, you will receive a competitive hourly pay, a lucrative bonus structure up to $3,000 monthly, department kicker bonuses, and be eligible for monthly contests. As a productive employee, you will be eligible for a $2/hr pay increase every six months!!

Benefits include:

· Medical/Dental/Vision

· Life Insurance

· Paid time off

· Paid holidays immediately

· Paid training

· 401k with company match

Job Requirements - Candidates should have the following qualifications:

· Preferred but not required: At least two years of debt collections, sales, or telemarketing experience.

· Preferred but not required: Knowledge of the FDCPA and other regulations governing debt collections.

· Excellent written and verbal communication abilities.

· Exceptional negotiation skills and customer service.

· Experience with Microsoft Excel and general computer skills.

· High School diploma or equivalent.

· Must pass background check.

Job Type: Full-time

Salary: $31,200.00 - $77,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8-hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed.

Work setting:

• Call center
• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Debt Collections: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Microsoft word: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)