What are the responsibilities and job description for the Retail Loan Processor position at Crossroads Bank?
The Ideal Candidate Will Have:
- An understanding of and experience with retail loans.
- Experience with banking software and other technology applications.
- Strong analytical, communication, critical thinking, and organization skills.
- Detail-oriented tendencies.
- The ability to work with others in a fast-paced environment.
Major Duties:
- Work closely with loan officers to prepare disclosures, loan documents, and other items as needed for upcoming loan closings.
- Administer the loan system with respect to retail loan accounts, including posting payments, coordinating payoffs, and other regular servicing actions.
- Answer internal and external retail loan questions and handle problem resolution.
- Manage and perform the retail loan file imaging process.
- Assemble retail loan files after origination.
- Perform post-payoff loan file breakdowns and releases.
- Monitor, track, and follow up on outstanding documentation or collateral items.
- Maintain a sufficient understanding of and adhere to regulatory compliance requirements.
Minor Duties:
- Assist in insurance, property tax, private mortgage insurance, and escrow processing.
- Assist with unique processes and seasonal items within the retail loan operations department.
- Serve as backup/overflow for HELOC processing.
- Serve as backup/overflow for retail loan post-closing quality control.
- Other duties and projects as assigned by supervisor.
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