Account Services Coordnator

WHO WE ARE

Crow Works is a design-centric manufacturer that creates meaning and a sense of place for the restaurant and hospitality industries. We believe that great work starts by working together, so we’re building a team of exceptional individuals who inspire and challenge each other every day. We are on a mission to restore Middle American grit and ingenuity. This is what gets us up in the morning and it’s what keeps us pressing forward.

We reward humble hustle and teamwork with competitive compensation packages as well as personal and professional growth opportunities. We root for and celebrate each other because when one of us wins, we all win.

POSITION DETAILS

The Account Services Coordinator helps to ensure that the client experience is extraordinary and the sales process is efficient.  The Account Services Coordinator is a problem solver and highly detail-oriented.  A support function within the Client Team and keeps the client in mind at every step, the Account Services Coordinator is interested in pursuing a career in sales.

This person must share the Crow Works values of:

·       Grit

·       Gratitude

·       Collaboration

·       Curiosity

·       Adaptability

• Utilize CRM and ERP systems to process sales and purchase orders
• Partner with Account Managers & Sr. Account Managers to support business development and growth
• Communicate with clients on order confirmation details, shipping notifications, and payments
• Proactively reduce client issues and increase efficiencies through identifying trends and communicating opportunities
• Develop a deep understanding of technical product knowledge
• Efficiently multi-task and collaborate with teams cross-functionally 

• Bachelor’s degree
• 3-5 years client relations/service or sales admin experience in a related field required
• Strong analytical thinking and problem solving skills
• Superior written and verbal communication skills
• Collaborative team player who builds relationships internally and externally
• Ability to travel to the Killbuck Campus

WHAT’S IN IT FOR YOU?

·       Comprehensive benefits package

 o   Medical, Dental, Vision

 o   HSA company match

 o   401k company match

 o   Paid Time Off

 o   Disability and Life insurance

·       Flexible work environment

·       Wellness Incentives

·       Team events