What are the responsibilities and job description for the Commercial Account Executive position at Crown Castle USA Inc.?
Position Title: Commercial Account Executive (P2)
Company Summary
Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
The Commercial Account Executive is expected to develop and close new revenue opportunities with the defined profile of Commercial accounts within the region. This will be accomplished by growing revenue within an assigned set of existing customers and establishing new customer relationships within a defined set of prospects. A successful candidate will have the capability to quickly learn Crown Castle’s product set and differentiators, develop sales opportunities within the assigned module of customers and prospects, professionally and consistently engage with and manage existing customers, and strategically close new business.
Responsibilities
- Develop and execute sales plans to achieve assigned quotas
- Establish and conduct sales meetings with customers, presenting the Crown Castle value proposition
- Drive new sales opportunities through the entire sales process
- Cultivate strong relationships with decision makers and influencers within accounts
- Act as primary point of contact for customers providing a high level of customer service to all Crown Castle customers
- Generate leads by prospecting and building and maintaining relationships throughout the industry
- Effectively communicate across internal Crown Castle departments
- Master internal sales and marketing programs and systems to maximize effectiveness
- Maintain timely and accurate account and opportunity information in CRM system
- Provide accurate sales forecasts
Education/Certifications
- Bachelor’s degree preferred
Experience/Minimum Requirements
- 5 or more years of business to business sales experience in network infrastructure
- Proven experience selling to and maintaining Enterprise accounts
- Proficient working knowledge of WDM, Ethernet, Cloud Connectivity, IP, and other Fiber Optic services
- Proficiency in Microsoft Office Suite
- Proficiency in CRM applications
Organizational Relationship
Reports to: Manager Fiber Enterprise Sales
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
#LI-SD1 #LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)