Technical service rep

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods.

At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike.

With operations in 39 countries employing over 29,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally.

Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.

CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products.

Location : This position will support CROWN Food Division Plants in the Eastern and Midwest United States.

Position Overview

The primary purpose of this Technical Service Representative role is to provide technical support for all coating-related performance and development activity within CROWN's North American Food Division.

This role requires collaboration with CROWN's Technical Center, production facilities, and suppliers to provide technical support for the development and performance of lacquer coatings applied to metal packaging for food products.

This role will report to a Senior Technical Manager and you will work jointly to provide on-site management of qualification trials (both coating application and fabrication using coated materials) and investigation of coating-related quality issues. Training is provided.

Job Responsibilities

• Coordinate and support lacquer coating trials at 8 production facilities in the Eastern and upper-Midwest US regions.
• Work directly with lacquer coating suppliers to establish trial performance requirements and schedule trials.
• Write and distribute technical reports summarizing the results of all coating and fabrication trials.
• Support the Food Division and our Technical Center with the investigation and resolution of coating-related quality and performance issues.
• Manage multiple aspects of CROWN's materials specification database.
• Liaise with CROWN's Customer Technical Services team and Technical Center to coordinate filled-product trials at customer facilities.
• Travel requirements vary and may peak at 70% when trial activity is heavy.

Job Requirements

The ideal candidate would (but is not required to) possess the following attributes :

• BA / BS degree in engineering, science, packaging, or a related discipline.
• 1 year in materials development and / or a packaging manufacturing environment, food production, or a similar industry.

Entry level will be considered.

• Technical and trial management experience. Experience with lacquer coating or paint applications, particularly to metal substrates, is highly preferred but not required.
• Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with suppliers and employees at all levels of the organization.
• Demonstrated ability to effectively and simultaneously manage multiple projects to completion.
• Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual.
• Well organized and detail oriented with good time management skills.
• Strong PC skills are a must, especially using Word, Outlook, Excel, and Access.
• Committed to on-going personal development and career growth.
• Knowledge and / or certification in Six Sigma is a bonus.

Physical Requirements

• While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
• The associate may lift and / or move up to 30 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Working Conditions

• Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office.
• While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
• The associate may be exposed to a wide range of temperatures.
• The noise level is frequently loud.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).

Interested

Take the next step in your career and apply online today at www.crowncork.com / careers.

Travel

60 - 70%

Crown is an equal opportunity employer. Crown does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion, veteran status, or any other status protected by law.

Last updated : 2024-05-14