Hotel Sales Coordinator

We are currently looking for a Sales Coordinator who is looking at becoming a part of a growing company with room for advancement. This person must be self-motivated and can multitask. Someone that wants to be in hotel sales and that can learn from our sales team on what it takes to be a sales person here at the Crowne Plaza Arlington. Our Job description is below:

TITLE: Sales Administrator
DEPARTMENT: Sales
DIRECT REPORT: Director of Sales

SUMMARY:
Provide administrative and customer support for assigned sales managers. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Gather materials and assemble information packages (e.g., brochures, promotional materials). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Create and maintain computer- and paper-based filing and organization systems for records, reports, and documents. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of clients. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by managers.

ESSENTIAL FUNCTIONS

• Must have knowledge or the ability to learn Opera operating system.
• Must have knowledge or the ability to learn Delphi.net.
• Must have knowledge of Microsoft Programs.
• Responsible for inputting group contracts, rooming list and reservations that come to the hotel Monday- Friday 8:30AM-4:30.
• Responsible for answering all incoming calls to sales team before going to voice mail.
• Responsible for all walk-in sales request and notifying appropriate sales manager of walk-ins.
• Responsible for updating all proposal and contract shells upon request.
• Responsible for updating Delphi.net upon request.
• Responsible for billing and posing for Catering.
• Attends daily sales standup.
• Attends daily 9am operations meeting (Monday-Friday).
• Attends weekly Sales meeting.
• Responsible for VIP request.
• Carries out any request by Sales team & GM.
• Team Player

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Arlington, TX 76011: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person