What are the responsibilities and job description for the Housekeeping Inspector position at Crowne Plaza Hotel?
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
- Work with and train room attendants to ensure daily tasks are completed timely and accurately.
- Inspect housekeeping carts and closets to ensure that they are properly stocked.
- Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter.
- Maintain cleanliness of hotel hallways, stairwells and elevators (vacuum/carpet exaction).
- Support room attendants by cleaning and stripping guest rooms as needed
- Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.
- Fill out work order tickets as needed and ensure unacceptable rooms are not released back to inventory until items are addressed
- Perform open and closing procedures for the Housekeeping department in the absence of the Executive Housekeeper and/or Housekeeping Supervisor.
- Provides support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations.
- Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks.
- Performs any other duties as requested by supervisor.
REQUIREMENTS
- Six months of relevant related experience or training; or equivalent combination of education and experience.
- Must be able to communicate in English
- Self-starting personality with an even disposition
- Ability to meet standards of appearance
- Can communicate well with guests
- Experience preferred
What to Expect
- Be part of a cohesive team with opportunities to build a successful career.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
NOTICE:
Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As apart of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.
Important Note: The Position detailed in this Description is not limited to the functions listed. You may be required to perform additional reasonable duties according to business needs.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees are required to wear a mask and required to be fully vaccinated.
Application Question(s):
- Are you fully vaccinated against COVID-19?
Work Location: One location