What are the responsibilities and job description for the Technical Business Analyst - Billing (Morristown, NJ/Remote) position at Crum & Forster?
Crum & Forster Company Overview:
With more than $3.1 billion in written premium as of 2020, C&F enjoys a financial strength rating of “A” (Excellent) by A.M. Best.
C&F is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people – 3000 employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards.
C&F is part of Fairfax Financial Holdings, a global organization with $19.8 billion in revenue.
For more information about Crum & Forster, please visit our website: www.cfins.com.
Job Description:
We are looking for an innovative, talented, and self-motivated individual who is interested in working with a cross-functional team focused on production support and enhancements of our Majesco billing application.
C&F Digital teams leverage Agile principles to achieve success in support of our business units. Surplus & Specialty Digital resources are assigned in squads that have specific missions. Each squad consists of a cross-functional set of team members from the various disciplines that are needed to complete the mission. The basic roles present within a Squad include Product Owner, Developer, and Technical Analyst (performing roles in business analysis and testing).
What you will do:
What you will bring to C&F:
#LI-MS
What C&F will bring to you:
At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies.
With more than $3.1 billion in written premium as of 2020, C&F enjoys a financial strength rating of “A” (Excellent) by A.M. Best.
C&F is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people – 3000 employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards.
C&F is part of Fairfax Financial Holdings, a global organization with $19.8 billion in revenue.
For more information about Crum & Forster, please visit our website: www.cfins.com.
We are looking for an innovative, talented, and self-motivated individual who is interested in working with a cross-functional team focused on production support and enhancements of our Majesco billing application.
C&F Digital teams leverage Agile principles to achieve success in support of our business units. Surplus & Specialty Digital resources are assigned in squads that have specific missions. Each squad consists of a cross-functional set of team members from the various disciplines that are needed to complete the mission. The basic roles present within a Squad include Product Owner, Developer, and Technical Analyst (performing roles in business analysis and testing).
What you will do:
- Documents business processes and helps identify improvements
- Describes the business’ need in the form of User Stories and Acceptance Criteria
- Organizes and documents supporting detailed requirements
- Ensures the other squad members have a clear understanding of the business’ need and requirements
- Provides thorough analysis of issues & solutions
- Performs cross-functional quality assurance testing
- Triage of production support concerns
The Technical Analyst works closely with all stakeholders including business customers, vendors, and internal resources in order to facilitate team communication and achieve the squad’s mission
What you will bring to C&F:
3 years experience in insurance P&C and/or billing system(s)
- Experience with Majesco billing systems (Preferred)
- Excellent business analysis skills
- Excellent communication skills
- Excellent collaboration skills
- Knowledge of Agile principles
- Experience with Scrum and/or Kanban
- Experience with Confluence and Jira (Preferred)
- Understanding of Application Programming Interface (API), postman
- Knowledge of Oracle database and query
#LI-MS
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.
Salary : $3 - $20
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