What are the responsibilities and job description for the Baker position at Crumbl Cookies?
A Baker is someone who strives to provide high-quality baked goods and services in an efficient, professional manner. The Baker understands recipes, performs quality checks on ingredients and finished products, uses frostings, glazes, fillings, and other toppings to enhance item presentation, and process orders from customers.
As a baker, you will greet customers, answer questions, clean workstations and equipment, make sure the kitchen is stocked, and perform other duties as needed.
To be a successful baker, you should be efficient, friendly, focused on food quality and customer experience, be decisive, attentive, and have a strong understanding of baking techniques.
Duties and responsibilities
- Read and understand Crumbl recipes
- Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make cookies
- Decorating and displaying the finished product
- Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
- Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
- Keeping records relating to deliveries, inventory, and production levels
- Taking client information and ensuring that deliveries accurate and timely
- Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift
Qualifications
- Strong communication
- Excellent time and resource management skills
- Attention to detail, especially when performing quality inspections on ingredients and products
- Basic math skills
- Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods
- Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability
- Ability to work in a hectic environment
Working conditions
Works in the Orem store. Must be willing to stand and move frequently. Must have a reliable form of transportation.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift kitchen products and supplies, up to 50 pounds.
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 900 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl’s 200 unique cookie flavors rotate weekly and are served in our famous pink box!
