What are the responsibilities and job description for the SHIFT LEAD position at Crumbl Cookies?
Our ideal candidate is a natural born leader with open availability, forward thinking, customer service oriented, prior shift lead experience and cash drawer handling/balancing. This is a very fast paced job with no down time. If you have an eye for detail, a strong work ethic, you get excited about change and are looking to be part of an amazing team we'd love to meet you!
Pay:$14-$16/hour
We are open M-Th 8am-10pm and F/S 8am-midnight. Closed Sundays.
** OPEN AVAILABILITY IS REQUIRED FOR THIS POSITION**
Shift Lead Description:
A Shift Lead is someone who will be in charge of managing one of our working shifts.
Duties primarily revolve around the general management of your shift. Including but not limited to; providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.
In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is required.
Shift Lead Responsibilities:
- Ensuring employees that report to you meet performance expectations.
- Effectively instructing other employees on the shift.
- Ensuring that the work environment is safe, secure and healthy.
- Meeting deadlines.
- Approving work hours.
- Ensuring great customer service at all levels.
Shift Lead Requirements
- Previous leadership experience.
- Punctual mindset
- Excellent communication skills.
- An eye for detail and accuracy.
- Reliable, with high integrity and a strong work ethic.
- Ability to work as part of a team.
- Professional appearance and attitude.
- Computer literacy.
- Proactive organizational skills.
- Ability to keep a positive attitude in a fast-paced environment.
Salary : $14 - $16
