What are the responsibilities and job description for the Store Manager position at Crumbl Cookies?
Full Job Description
Must work 45 hours a week in store. Required to work Saturday Nights
We are looking for a results driven General Manager/Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, inventory management, employee recruitment, food quality, and retail management. Store manager responsibilities may include supervising bakers, drivers, assitant managers, shift leads and other staff.. Food service industry experience in fast paced, customer focused food service environment is highly desired.
Skills:
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Business Management education or relevant field
Responsibilities:
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Scheduling and Ordering
- Continually training employees- striving for 100% quality, cleanliness and customer service
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Qualifications:
- Associates Degree or higher (Required)
- Day Shift (Preferred)
- Night Shift (Preferred)
- Driver's License (Preferred)
- Food Handler Certification (Required)
Benefits:
Tips
50% off all Product
Sundays Off
Performance Bonuses
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people.
