Banquet Manager

Crystal Ballroom Charlotte is seeking an experienced and dynamic Banquet Manager to join our team. Embrace the opportunity to rise to the challenge of exceeding our clients expectations. If you are detail oriented and self motivated with the drive to be at the top of your skill set then we encourage you to apply. As a Banquet Manager, you will be responsible for overseeing the the set up, execution and break down of events, ensuring exceptional service and creating memorable experiences for our clients and guests while also managing event staff.

Responsibilities include but at not limited to:

• Attend Monday BEO meetings
• Work directly with the Event Coordinator to conduct a team meeting and present the timeline and staff assignments for the event
• Manage the staff on event days to ensure all tasks throughout the event are designated and completed, breaks are scheduled, closing procedures are assigned and expectations for each of them are clear
• Check in with all vendors as they arrive on site
• Educate staff of the end of the night “Flip” and conduct them through it after each event
• Ensure the venue is properly closed down and be the last person to leave
• Troubleshoot and resolve any issues that may arise during events to ensure client satisfaction
• Create a luxury experience for each and every client

Job Qualifications:

• Bachelor’s degree in a discipline related to the work of the position OR equivalent experience
• Minimum of 2 years of previous customer service experience
• Minimum of 2 years related industry experience
• Communicate effectively in oral and written form
• Maintain high level of organization
• Be detail oriented
• Handle multiple tasks/projects at one time
• Focus on customer needs
• Meet deadlines
• Establish and maintain effective working relationships as required by job responsibility
• Listen effectively, assesses the situation, determine relevant issues, & suggest solutions
• Team player

REQUIRED Experience

• Previous experience in event/banquet management in wedding business
• Strong project managing skills
• Staff management
• Deadline and detail-oriented
• Ability to work well in teams

Supplemental pay types:

• Commission pay

Job Type: Part-time

Pay: $20,000.00 - $50,000.00 per year

Expected hours: 10 – 40 per week

Benefits:

• Paid training

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Saint Augustine, FL 32092: Relocate before starting work (Required)

Work Location: In person

Salary : $20,000 - $50,000