Customer Service Representative

CSG
Medford, MA Full Time
POSTED ON 10/18/2022 CLOSED ON 12/20/2022

What are the responsibilities and job description for the Customer Service Representative position at CSG?

Our company has grown from a tiny start-up with only two people to a thriving company with dozens of hard-working employees. We believe that our people are our biggest asset, and we're looking for another qualified candidate to add to our incredible customer service staff.

We are looking for someone who thrives in the up-tempo environment of a growing company, possesses creative problem-solving skills, is adaptive when priorities change, and is highly self-motivated. This role includes retail sales, account management, product marketing, and supporting senior management to accelerate the growth of our business and value proposition. As an early hire on an expanding team, you’ll have a huge growth trajectory, getting hands-on experience and mentorship at a dynamic, people focused company in the rapidly growing retail and events space.

- Inside Sales: You'll be forging and developing lead generation efforts within our local retailers

- Sales & Marketing Support: You'll be the glue that keeps sales & marketing teams humming

- Direct Management Support: You'll be the eyes and ears of the senior management team for both internal and external reach out efforts

What's in it For You

- Hourly or uncapped commission plus bonuses

- 401K from day 1 of hire

- Paid training course

- No door-to-door, cold calling, or telemarketing

- Career growth and advancement

- Health benefits after 90 days

- Company tablet

- Flexible scheduling with multiple shifts available

Requirements

- 1 year of customer service and/or sales experience

- Your own vehicle for travel to retail locations

- Reliable internet connection for potential remote work

Recommended Skills

  • Call Centers
  • Customer Service
  • Leadership
  • Marketing
  • Retail Sales
  • Sales

Salary : $45,000 - $55,000

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