Service Writer

CSL Staffing is seeking a Service Writer for a nationwide distributing company located in San Diego, CA to reflect great leadership and dedication to employees and to provide exceptional customer service to customers. The Service Writer is responsible for the productivity, customer service, and profitability of both the Service and the Parts departments.

Position: Service Writer
Pay Rate: $18hr
Shift: M-F 8am-5pm
Location: San Diego, CA

Duties and Responsibilities:

• Greets customers in polite, professional and accommodating manner.
• Accurately and efficiently analyze all systems and components of equipment in the commercial cleaning, restoration and surface-prep industries and generate a clear and legible work order.
• Proactively calls customers on a daily basis to discuss equipment repair and maintenance needs and set appointments that maintain a full service schedule.
• Efficiently manage shop work flow, customer communications, internal store communications, employee efficiency and work quality and all related paperwork.
• Meet or exceed service department quality and productivity goals.
• Responsibly maintains accurate and adequate stocking levels.
• Delivers parts to local vendors as needed.

Requirements:

• High School diploma or equivalent.
• Two or more years of experience preferred in any of the following: Service Writing, commercial equipment, small engine, HVAC, vehicle repair or prior work as a Service Technician.
• Must have a valid driver license or identification card.
• Maintain a well-organized, clean and professional work area.
• Ability to properly delegate.
• Follow company policies and procedures at all times.
• Must be dependable and punctual.
• Occasional over time work is required.
• Ability to lift 50 lbs. on a regular basis.
• Excellent written and oral communication skills.
• Professional appearance and demeanor.
• Good computer skills, familiar with Microsoft Suite.

Job Type: Full-time

Pay: From $18.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• San Diego, CA 92111: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location