Systems Administrator

We are seeking a highly motivated and self-reliant IT Systems Administrator to join our team. The ideal candidate must have a knack for creative problem-solving and a demonstrated ability to work independently, as well as with a team. They should possess a deep understanding of Windows server environments, hardware/infrastructure, as well as a strong understanding of Citrix virtual desktops and Cisco UCS. A willingness to learn and adapt to new technologies is essential.

Key Responsibilities:

• Identify and resolve technical issues in our Windows server environments, Citrix virtual desktops, hardware/infrastructure, Cisco UCS, and storage appliances.
• Utilize creative problem-solving skills to address challenges efficiently and independently.
• Assist in architecting, building, and maintaining the company's Windows server infrastructure in a VMware virtualized environment.
• Provide administration of the Citrix environment, including Citrix NetScalers, StoreFront servers, Delivery Controllers, and Provisioning servers.
• Provide help desk support to end-users, which includes but not limited to account setup, troubleshooting, and assistance with virtual desktop connectivity and useability.
• Configure and implement Center Internet Security (CIS) Controls and ensure compliance.
• Manage and configure Active Directory Federation Services (AD FS).
• Provide senior technical support and guidance to other IT analysts and support staff with Active Directory, Group Policies, Office 365, and other critical enterprise applications.
• Support critical processes including backups, monitoring of servers and services, patching and key upgrades.
• Recognize repeated problems or trends and troubleshoot and solve for the root cause.
• Create and maintain comprehensive documentation.
• Provide network design and support to include LAN, WAN, and VPN in a Cisco environment is a plus.
• Demonstrate a proactive approach to learning and mastering new technologies quickly.
• Contribute ideas and recommendations for the adoption of emerging technologies.
• Provide on-call support as needed to address urgent technical challenges.

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5 years of experience implementing and supporting Windows server environments, hardware/infrastructure, Cisco UCS, and storage.
• 5 years of experience supporting and administrating Active Directory, Group Policies, DNS, DHCP, AD FS, and AD Certificate Services.
• Must have a track record of successful independent problem-solving and project execution.
• Strong problem-solving skills with a creative and innovative approach.
• Ability to work independently and take ownership of technical issues.
• Experience with Microsoft Intune and Microsoft Entra ID.
• Knowledge and experience administering common server and network hardware, including iSCSI, storage devices (SAN/NAS), firewalls, routers, and switches a plus.
• Experience with Center for Internet Security (CIS) benchmarks and ability to configure and implement CIS Controls.
• Ability to work with PowerShell, specifically PowerShell for Office 365, is desired.
• In-depth knowledge of IT security principles and practices.
• Excellent communication and collaboration skills.
• Willingness to learn and adapt to new technologies quickly.
• Relevant certifications (e.g., Microsoft, Cisco, Citrix) are a plus.

CSS is an Equal Opportunity/Affirmative Action Employer who provides equal employment opportunities to all employees and applicants for employment without regards to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, veteran status or genetic information. In addition to federal law requirements, CSS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.