Medical Receptionist

CSS
Waltham, MA Full Time
POSTED ON 10/24/2023 CLOSED ON 11/5/2023

What are the responsibilities and job description for the Medical Receptionist position at CSS?

Job Description

Job Description

Schedule: Monday - Friday 7:00 am - 5:30pm - hours may varies per day

Position Summary:

  • Greets patients as they arrive for scheduled appointments
  • Provides new patients appropriate paperwork for required signatures (if they have not been pre-registered)
  • Verifies demographic and insurance information for new and established patients, according to protocol; makes a copy of each patient's insurance card, front and back and also their license
  • Collects patients’ co-payment and any previous balances that are due. Manages Self-pay client accounts.
  • Checks for insurance referral and has patient sign waiver if referral has not been obtained.
  • Explains financial and collection policies to new patients—provides written guidelines to each patient
  • Ensures all patient paperwork is complete before patient is seen—puts the chart up for the clinical staff
  • Informs patients in the reception area when the physicians are running behind—offers to reschedule them
  • Summarized other duties include printing, cleaning, answering phones, collecting and relaying information to appropriate areas in the practice.

Minimum Qualifications :

  • Experience typically gained with an Associate's Degree (or other 2-year degree) and 1 year of relevant work experience.
Location/Region: Waltham, MA
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