What are the responsibilities and job description for the Food Runner/Busser position at CT Eatery LLC?
Who We are
Our Charlestown-based entertainment concept spans over 25,000 square feet and boasts a fun-first, innovative environment with a multitude of activities. Our focus on hospitality, food, and beverage caters to all visitors, providing an enjoyable experience for everyone. Our high-quality menu options ensure that guests indulge in only the finest food and drinks, while our team members collaborate to create social experiences and celebrations that are unparalleled in hospitality. Through our meaningful relationships with guests, we strive to enhance the quality of guest service and create a memorable experience for all who visit.
Who You Are
You play a crucial role in creating exceptional guest experiences through persistent unprecedented hospitality. This approach prioritizes values like empathy, teamwork, and authenticity to exceed guest expectations and foster long-term loyalty. To deliver this level of hospitality, you should be well-trained, motivated, and empowered to go above and beyond for guests. Your practical role is to ensure enjoyable dining experiences by being hospitable, attentive, and a team player. This involves setting and clearing tables, assisting servers, and attending to customer needs. Ideal candidates are passionate about food and service, have a high sense of urgency, and can multitask. By consistently delivering exceptional service, the establishment can stand out in a competitive industry and build a loyal customer base.
Some of the things you’ll do
- Greets guests warmly, ensures timely and safe food delivery, and coordinates orders for efficiency
- Anticipates guest needs and demonstrates menu knowledge
- Shows flexibility and responsible alcohol service, maintains guest safety and food quality
- Provides high service standards, engages with guests positively, and keeps common areas clean
- Demonstrates attention to detail by clearing tables, restocking stations, and keeping areas clean
- Completes side work such as rolling silverware and cleaning menus, and maintains a clean and sanitary station
- Assists others, especially with large parties, for seamless service execution.
Some of the things we need from you
- Strong guest service skills, with a focus on creating positive experiences
- Positive attitude and excellent communication skills, including comfort with talking to strangers
- Ability to work well in a team and a fast-paced environment
- ·High energy, enthusiasm, and a commitment to maintaining standards
- Excellent time management and organizational skills
- Self-awareness, receptivity to change, and integrity
- Availability to work varied shifts, including evenings, weekends, and holidays
- Ability to stand, walk, lift up to 50 lbs, stoop, and bend as required by the job
- Strong attention to detail and ability to multitask in a high-volume environment
- Desire for continued learning and development through training and education
- Emotional intelligence and self-awareness to provide excellent guest service
Job Types: Full-time, Part-time
Pay: $15.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
- Casual dining restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Charlestown, MA 02129: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $15 - $25