What are the responsibilities and job description for the Cerner Charge Services Analyst position at CTG?
Cerner Charge Services Analyst
United States
Healthcare IT
Feb 21, 2023Post Date
23200331Requisition #
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CTG is seeking a remote Cerner Charge Services Analyst for a long-term legacy project as this large client is moving to Epic!
Project Duration:18 months initial
Project Location:Remote (CST)
Job Title:Cerner Charge Services Analyst
Description:Full-time (consulting position)
Join CTG, a Certified Best Place to Work Company!
Responsibilities:
CTG is seeking an experienced Cerner Charge Services Analyst for remote work after an initial onsite knowledge transfer.
Job responsibilities will include:
• Provide application support services for Cerner Charge Services
• Develop, modify and maintain Charges and Charge Tiering in Cerner Millennium
• Analyze requests for new charge build, and make recommendations related to best practices
• Follow client’s documented Demand Management process to obtain approval for changes
• Build changes in the test domain, work with user to complete testing, and move to production according to the client’s change control process.
• Provide support for projects and other special application initiatives
• Troubleshoot errors and provide timely and high quality customer service
• Document issues and solutions
• Work with client users and functional teams as needed
• Escalate issues to the vendor as needed, and monitor vendor tickets for resolution
• Utilize the ticket management system Remedy to track issue status and work efforts
• Participate in 24x7 call rotation
• Work closely in conjunction with the Charge Master at the client site
Required Skills:
• 3 years’ experience in build and support of charges in Cerner, including extensive use of charge tiering and tier matrix builds
• Build in DB pricing tool and bench charges
• Excellent troubleshooting skills, with the ability to communicate resolutions to customer
• In depth knowledge of revenue cycle and charge capture workflows
• Experience with 340b
• Acute and Ambulatory charge experience preferred
• Experience with charge reconciliation from electronic reports
Secondary
• Experience on an acquisitions team
• Translating financial information into digestible content for clinical and IT end users
• Knowledge of ITIL Incident, Problem, and Change Management
On-Call Rotations will be required
To be considered for this opportunity, please apply directly or email your resume todallas.becerra@ctg.com
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
Additional Information
- Job Function: Application Management & Support
- Education Level: Bachelor's Degree (±16 years)
- Work Remote: No
- Travel: No
United States
Healthcare IT
Feb 21, 2023Post Date
23200331Requisition #
Apply for JobShare this JobSign Up for Job Alerts
CTG is seeking a remote Cerner Charge Services Analyst for a long-term legacy project as this large client is moving to Epic!
Project Duration:18 months initial
Project Location:Remote (CST)
Job Title:Cerner Charge Services Analyst
Description:Full-time (consulting position)
Join CTG, a Certified Best Place to Work Company!
Responsibilities:
CTG is seeking an experienced Cerner Charge Services Analyst for remote work after an initial onsite knowledge transfer.
Job responsibilities will include:
• Provide application support services for Cerner Charge Services
• Develop, modify and maintain Charges and Charge Tiering in Cerner Millennium
• Analyze requests for new charge build, and make recommendations related to best practices
• Follow client’s documented Demand Management process to obtain approval for changes
• Build changes in the test domain, work with user to complete testing, and move to production according to the client’s change control process.
• Provide support for projects and other special application initiatives
• Troubleshoot errors and provide timely and high quality customer service
• Document issues and solutions
• Work with client users and functional teams as needed
• Escalate issues to the vendor as needed, and monitor vendor tickets for resolution
• Utilize the ticket management system Remedy to track issue status and work efforts
• Participate in 24x7 call rotation
• Work closely in conjunction with the Charge Master at the client site
Required Skills:
• 3 years’ experience in build and support of charges in Cerner, including extensive use of charge tiering and tier matrix builds
• Build in DB pricing tool and bench charges
• Excellent troubleshooting skills, with the ability to communicate resolutions to customer
• In depth knowledge of revenue cycle and charge capture workflows
• Experience with 340b
• Acute and Ambulatory charge experience preferred
• Experience with charge reconciliation from electronic reports
Secondary
• Experience on an acquisitions team
• Translating financial information into digestible content for clinical and IT end users
• Knowledge of ITIL Incident, Problem, and Change Management
On-Call Rotations will be required
To be considered for this opportunity, please apply directly or email your resume todallas.becerra@ctg.com
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
Additional Information
- Job Function: Application Management & Support
- Education Level: Bachelor's Degree (±16 years)
- Work Remote: No
- Travel: No
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