What are the responsibilities and job description for the Mortgage Processor II position at CTG?
CTG is seeking to fill a Mortgage Processing Specialist opening for our client in Cheektowaga, NY.
Location: Cheektowaga, NY
Duration: 12 months
Overview:
The Mortgage Processing Specialist is responsible for processing conventional and government loan requests in compliance with product, underwriting, and investor guidelines. This role ensures a seamless application experience by maintaining effective communication with all parties involved and ensuring adherence to regulatory requirements.
Primary Responsibilities:
- Maintain effective communication with customers, brokers, loan officers, and co-workers throughout the loan application process.
- Collaborate with internal departments and external organizations to gather necessary documentation (e.g., Verification of Employment, IRS Transcripts, title search, appraisals).
- Notify relevant parties of any irregularities concerning mortgage guidelines immediately.
- Monitor and update credit reports, appraisals, and documentation to ensure all underwriting conditions are satisfied.
- Perform administrative duties, including preparing and mailing commitment letters, reviewing title and homeowners insurance, and updating loan conditions.
- Ensure compliance with regulatory requirements and internal standards.
- Identify and escalate risk-related issues to management.
- Promote a diverse work environment that reflects the M&T Bank brand.
- Complete other related duties as assigned.
Scope of Responsibilities:
Work closely with internal and external customers, including co-workers, borrowers, and loan officers.
Supervisory/Managerial Responsibilities:
None
Education and Experience Required:
- Associate's degree with a minimum of one year of mortgage industry experience or two years of equivalent work experience, OR three years of equivalent work experience including one year in the mortgage industry.
- Six months of specific M&T Bank mortgage processing experience plus an additional 6-12 months in customer service, operations, or financial services.
- Proficiency in PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.
Education and Experience Preferred:
- Ability to make sound decisions based on available information.
- Knowledge of product, investor, and compliance requirements.
- Flexibility to adapt to changes in a fast-paced mortgage environment.
- Excellent verbal and written communication skills.
- Highly organized with multitasking capabilities and strong attention to detail.
- Ability to prioritize workload effectively and work collaboratively in a team environment.
- Strong work ethic, reliability, and dependability.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at emily.drew@ctg.com. Kindly forward this to any other interested parties. Thank you!
