Resident Keyholder

CTM Apartment Services
Los Angeles, CA Part Time
POSTED ON 12/18/2023 CLOSED ON 1/2/2024

What are the responsibilities and job description for the Resident Keyholder position at CTM Apartment Services?

CTM Management is seeking a part time Keyholder/community Manager for 3 apartment buildings totaling 35 units in Los Angeles, CA. The Keyholder will receive a rent discount as part of their compensation of $550.00 per month. The primary responsibilities of a Community Manager include conducting general leasing activities, serving notices, scheduling and assisting in vendor needs, and handling general property upkeep.

Primary Responsibilities:

  • Perform rent collection procedures as assigned by Business Manager or Supervisor.
  • Greet customers and engage in leasing activities.
  • Distribute and collect all Rental Agreement, addendums and related leasing forms in Business Managers Absence
  • Perform inspections in Business Manager’s absence.
  • Collect rent and legally process delinquent accounts.
  • Handle all details of move-ins and move-outs giving special attention to apartment inspections.
  • Resolve resident issues in a timely and courteous manner and keep Business Manager informed.
  • Assist in custodial work, including sweeping, mopping, vacuuming, shampooing, emptying trash, cleaning windows, and cleaning apartments if necessary.
  • Assist in groundwork, i.e. pick up trash, clean facilities, laundry room, and common areas.
  • Prepare and post resident notice (notice to enter, pay or quit, lease violations)
  • Assist with vendor needs (meet with vendors to give them access for PTE, provide vacant unit keys, go over vacant unit punch list, occupied unit repairs needed, or property repairs needed)
  • Accept and follow up on resident work orders.
  • Adhere to all company standards and procedures.

Qualifications:

  • Ability to work collaboratively and independently
  • Strong organizational skills and attention to detail
  • Strong customer service skills
  • General understanding of preventive and on going maintenance

Job Type: Part-time

Pay: From $16.78 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule

Experience level:

  • 1 year

Schedule:

  • Monday to Friday

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $17

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