Key Account Consultant

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Profile Summary: The Business Development Specialist role is responsible for the strategic development, coordination and execution/delivery of Voya Retirement sales proposals covering the Small/Mid, Tax Exempt and Large Corporate Market to existing and prospective clients for retirement opportunities through the Request For Proposal (RFP) or Request For Information (RFI) process. The role is strategically focused as they work hand in hand with the Sales Lead on multiple opportunities at various stages of the process (proposal review, product and service gap analysis, solutioning, pricing, follow-ups, finals meetings, site visits, contracting). Profile Description: Drive and take ownership of Voya Retirement sales proposals covering the Small/Mid, Tax Exempt or Large Corporate Market to existing and prospective clients for retirement opportunities through RFPs, RFIs and other related requests. Identify opportunities to differentiate Voya using quantifiable data, consultant tendencies, competitor capabilities, and the nuance of the proposal request. Participate in Consultant calls with Sales Lead to obtain nuanced information. Incorporate and distill into project strategy. Arrange and sponsor meeting with internal Sales Lead, RFP Writer, and other sales influencers to develop a winning business strategy based on the evaluation and consultant information. Set clear direction for a timely delivery of the project. Develop an analysis of product and service requirements in each opportunity. Prepare gap analysis. Work with Sales Lead to prioritize. Navigate the across the Voya Retirement ecosystem including subject matter experts and senior managers to identify potential solutions. Present proposed solutions via an ongoing inter-departmental exceptions meeting to raise awareness and obtain stakeholder support and endorsement. Accountable for the financial aspects of each opportunity. Identify pricing levers. Collaborate with finance team and sales lead to competitively price the opportunity using various fee strategies in compliance with profitability margins. Secure pricing approval from Senior Management. Provide support or respond to all post proposal activities including follow-up/clarification questions and preparing pricing a best and final pricing offer. Influence and facilitate preparation of the pursuit team responsible for presenting Voya’s proposal in face to face prospect meetings. Prepare sales presentation deck based on Consultant agenda. Debrief prospect meetings. Provide feedback. Identify opportunities to improve delivery. Execute handoff meeting with Implementation, Relationship Management and Contracts Administration for all new sales and associated tasks. Other ad hoc duties as assigned. Knowledge & Experience: BA degree or equivalent experience. 2-3 years sales or sales support experience. 3-4 years of defined contribution experience. 1-2 years of combined sales support in a defined contribution environment. A thorough understanding of retirement industry and Voya product and service knowledge is a plus. Prior experience in an implementation, plan management or operational role is a plus. Excellent communication skills including written and oral. Project management skills. Ability to cultivate and enhance relationships with internal business partners. CEBS or other comparable certification is preferred. #LI-NV1 Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities. Misuse of Voya's name in fraud schemes