What are the responsibilities and job description for the Diesel Technician position at Cummins Inc.?
Description
We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in Normal, IL. You will make an impact in the following ways:
(Entry)
Cummins and E-verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Qualifications
Skills
Ensures accountability - Holding self and others accountable to meet commitments.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Education, Licenses, Certifications
Apprentice Trained Technician (Preferred).
Vocational diploma from relevant technical institution.
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Minimal level of work shop experience required
Basic level knowledge of and/or experience with chassis products
The regularschedule for this position will be 3:30 to Midnight Mon-Fri. This schedule issubject to change based on business needs.
This positionrequires a technical/trade school degree from an accredited program orequivalent work experience.
The level forthis position will be based on the candidate’s qualifications and skillset. Qualifications for different technician levels:
Technician Level I: Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope for technician at this location; primarily engaged in maintenance or basic repairs/diagnostics; requires direct supervision and review of workmanship quality.
Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.
Technician Level III : Significant relevant technician experience; qualified to perform work on most or all of products in-scope for technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
This position will require a complete DMV driving report but no Driver Qualification file.
Primary Location United States-Illinois-Normal-US, IL, Normal, Cummins Crosspoint
Job Type Shop
Recruitment Job Type Technician
Job Posting Jun 19, 2024, 4:26:45 PM
Unposting Date Sep 17, 2024, 11:59:00 PM
Organization Distribution Business
Role Category Onsite
Relocation Package Eligible
Req ID: 240005BM
We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in Normal, IL. You will make an impact in the following ways:
- Complete repairs on engine products in a service shop
- Perform maintenance/repairs utilizing diagnostic tools
- Maintain detailed records of serviced vehicles
- Adhere to Cummins Health, Safety & Environmental policies
- Ongoing development/certifications on new and existing Cummins products
- Maintain own tools
(Entry)
- Primarily engaged in maintenance or basic repairs/diagnostics
- Requires direct supervision and review of workmanship quality
- Completes complex internal engine repairs
- Performs engine overhauls with limited direct supervision
- In this role, you
- Ability to troubleshoot with limited/no support from diagnostic tools
- Larger more complicated engine rebuilds
- Mentor junior technicians including technical support and documentation
Cummins and E-verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Qualifications
Skills
Ensures accountability - Holding self and others accountable to meet commitments.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Education, Licenses, Certifications
Apprentice Trained Technician (Preferred).
Vocational diploma from relevant technical institution.
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Minimal level of work shop experience required
Basic level knowledge of and/or experience with chassis products
The regularschedule for this position will be 3:30 to Midnight Mon-Fri. This schedule issubject to change based on business needs.
This positionrequires a technical/trade school degree from an accredited program orequivalent work experience.
The level forthis position will be based on the candidate’s qualifications and skillset. Qualifications for different technician levels:
Technician Level I: Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope for technician at this location; primarily engaged in maintenance or basic repairs/diagnostics; requires direct supervision and review of workmanship quality.
Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.
Technician Level III : Significant relevant technician experience; qualified to perform work on most or all of products in-scope for technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
This position will require a complete DMV driving report but no Driver Qualification file.
- A current valid license is required for this role
- Must be 18 years old with 2 years driving experience
- This role requires a 5 year motor vehicle report, free from major violations
Primary Location United States-Illinois-Normal-US, IL, Normal, Cummins Crosspoint
Job Type Shop
Recruitment Job Type Technician
Job Posting Jun 19, 2024, 4:26:45 PM
Unposting Date Sep 17, 2024, 11:59:00 PM
Organization Distribution Business
Role Category Onsite
Relocation Package Eligible
Req ID: 240005BM
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