Job Title

Cleaner Floater

Job Description Summary

The Custodian is a position within the line of operations of the company. The incumbent is responsible for performing the day-to-day and periodic cleaning activities in assigned work areas. Duties include routine cleaning of general offices, restrooms, lobbies and corridors, and exterior areas, as directed, using prescribed procedures. Basic responsibilities may include any combination of the following: emptying waste baskets and ashtrays; dusting, spot cleaning, care of furniture, desk tops, telephones, glass surfaces, upholstered surfaces; basic floor servicing (including buffing, sweeping, and vacuuming), cleaning of fixtures, floors, and walls; and the policing of waste in restrooms. Specific responsibilities for each individual as a Custodian will be determined by client expectations, Account Manager/Supervisor discretion, and Custodian capabilities and experience.

Job Description

The cleaner is a position within the line of operations of the company. The incumbent is responsible for performing the day-to-day and periodic cleaning activities in assigned work areas. Duties include routine cleaning of general offices, restrooms, lobbies and corridors, and exterior areas, as directed, using prescribed procedures.  Basic responsibilities may include any combination of the following: emptying waste baskets and ashtrays; dusting, spot cleaning, care of furniture, desk tops, telephones, glass surfaces, upholstered surfaces; basic floor servicing (including buffing, sweeping, and vacuuming), cleaning of fixtures, floors, and walls; and the policing of waste in restrooms.  Specific responsibilities for each individual as a Custodian will be determined by client expectations, Account Manager/Supervisor discretion, and Custodian capabilities and experience.

SUMMARY OF ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Performs daily and periodic tasks in assigned areas as directed
• Maintains a neat and orderly work area, including janitorial closets and storage areas
• Performs all cleaning assignments in accordance with company’s approved procedures
• Maintains cleaning equipment in good working condition, and notifies the Account Manager or Supervisor if repair or replacement is necessary
• Works safely at all times and promptly informs management about unsafe conditions existing in the work area
• Wears personal protective equipment appropriate for the task being performed
• Meets all client and company quality expectations in assigned tasks
• Assists in orientation and training for new employees as directed
• Adheres to proper security procedures
• Notifies company management about any issues that may affect service to the client
• Performs restroom procedures:

Damp wipe glass surfaces Empty waste baskets, service soap and toilet paper dispensers Dust sills and other horizontal surfaces. Clean tile walls, shelves, stall partitions Sweep, mop and scrub Monitor defects, such as clogged urinals and lights out, and reports issues to supervisor

• Performs floor care procedures:

Damp mop and spray buff, wash floors Strip old finish, black marks, embedded dirt from floors prior to waxing or sealing Apply coats of prescribed finish as required

• Performs periodic work:

High dusting, leather and wood surface (non-floor) polishing, wall washing, venetian blind cleaning, as assigned by supervisor Assembles all necessary equipment Removes/replaces designated carpet tiles

• Performs other cleaning related duties as required

SUPERVISORY RESPONSIBILITIES, if any:  Not applicable to this position

NON-ESSENTIAL FUNCTIONS / DUTIES:  Not applicable to this position

PERFORMANCE GOALS:

• Safety – follow company safety policy
• Cost – assist account leadership to meet financial targets
• Quality – meet goals for callbacks and customer service issues
• Delivery – diligently follow service delivery processes

QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each job duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Basic cleaning responsibilities require no previous experience
• Must be able to take direction, to work with minimal supervision, and to function cooperatively as part of a team
• Ability to use cleaning tools and equipment
• Requires attention to detail, a pride in delivering excellent service, organization,
• Requires high levels of energy and endurance

• Understands business implications and decisions
• Develops and implements cost saving measures
• Conserves organizational resources

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or applicable governmental regulations.
• Ability to interpret a variety of instructions furnished by supervisor in written, oral, diagram, or schedule form
• Increase knowledge and operation of specialized equipment through study of all manufacturer manuals and installer instructions.

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.