Automotive Service Manager

CUSTOM COMPLETE AUTOMOTIVE
Harrisburg, MO Full Time
POSTED ON 10/6/2022 CLOSED ON 11/3/2022

What are the responsibilities and job description for the Automotive Service Manager position at CUSTOM COMPLETE AUTOMOTIVE?

Automotive Service Managers near Columbia!

Urgently Hiring Automotive Service Managers

✅ EASY to apply, 60 seconds!

Do you feel like your career is going nowhere? Or your current shop is not investing in you, making you a better Service Advisor or Manager? Want to feel like you’re part of a family? We value family time, always get Sundays OFF! With OVER 1850 GOOGLE Reviews and a stellar (4.7) ⭐⭐⭐⭐⭐ Google Rating, you can see we care about our clients and staff.

We appreciate the work our Service Advisors and Managers do and offer TONS of benefits like...

*** PAYCHECK ***

✅ Direct Deposit

✅ Monthly Bonuses

✅ Never run out of work

*** Work Environment ***

✅ Friendly and Professional, where you can grow your career

✅ Organized, clean, and fast-paced operation

✅ Well ventilated, well lit, and VERY clean

✅ Stellar ⭐⭐⭐⭐⭐ Google Ratings

✅ Christmas Party & Bonus

*** ADDITIONAL BENEFITS ***

✅ $1000 SIGN ON BONUS!!!

✅ Health Insurance - Family Plans, Not Just Employees.

✅ Dental Insurance

✅ Paid Holidays (6 Per Year!)

✅ Paid Vacation

✅ Paid Training - Including ASE Certification (Not Reimbursement, we pay for it upfront for you.)

Whatever role you fill, when you represent the Custom Complete Automotive name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time employees, and a 401k plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need here at Custom Complete Automotive.

Custom Complete Automotive is a growth company that successfully expands our operations and customer base through a high-quality team of employees.

Custom Complete Automotive operates 6 independent and family-owned repair facilities throughout Missouri. These facilities represent some of the best automotive repair facilities that service any and all customer concerns.

We offer a competitive benefits package including medical, dental, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier automotive repair facility.

Full Job Description:

This position will be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsibilities

Process customer repair orders from start to close, including fleet and warranty repair orders if applicable.

Gather customer information, including description of service problem, and accurately transcribe and enter into system.

Respond to customer inquiries about the status of vehicle repairs.

Obtain necessary signatures on work orders prior to repairs at drop-off.

Enter all parts and service updates into computer recording system.

Dispatch work orders based on customer needs and technician experience, if applicable.

Balance labor time daily and submit payroll.

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise ASE CERTIFIED vehicle technicians while assisting with the purchase of parts, materials and equipment.

Assign and schedule work duties to auto service staff according to individual skill level

Serving all automotive service needs of customers

Oversee the hiring and training of an effective auto service team

Ensuring high teammate retention

Maintain compliance with quality standards

Developing customer satisfaction and retention

Schedule:

10 hour shift

Supplemental Pay:

Bonus pay

Commission pay

SIGN ON BONUS OF $1OOO.00!!!

Minimum Qualifications

High School Diploma or equivalent

4 years of auto service technical experience

1 year of service manager or service writer experience

Problem solving – customer complaints

Aptitude to manage inventory, scheduling, equipment maintenance, etc.

Capacity to lead and coach others

Teammate and customer/communication skills

Ability to recruit and select technicians and general service teammates successfully according to store requirements

Willingness to continue education and remain current in automotive repair issues

Must always have valid automotive driver’s license in order to test drive customer’s vehicles

Custom Complete Automotive is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • Day shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Signing bonus

Experience:

  • Service Writers: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

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