Business Systems Analyst - Customer Data ART

About Zions Bancorporation

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities.

We are transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future, DEI and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

Zions is seeking a Business Systems Analyst

We are currently seeking an experienced Business Systems Analyst who will be part of a systems reliability team. We enable the delivery of key customer data solutions and help accelerate team velocity by ensuring the reliability of our development and delivery systems. This is achieved by reducing technical debt, managing vulnerability patches, coordinating resources across various teams, and facilitating environment management and coordination.

We know that an exceptional company can only be built by exceptional people, working together as a great team. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, and to reward them for their contributions to our success.

Responsibilities

• Manage the day-to-day tasks associated with system resiliency and reducing technical debt, such as coordination of systems patching, cybersecurity vulnerability remediation, etc.
• Coordinate, schedule, and facilitate system upgrades in compliance with change and release management policies and procedures.
• Facilitate access management by submitting and tracking access requests.
• Ensure availability of current systems and infrastructure documentation by working with appropriate subject matter experts.
• Ability to perform in a team-based environment.
• Look for ways to continuously improve our team’s systems and processes — “Improving the work IS the work.”
• Where appropriate, automate redundant, repeatable processes.
• Perform other duties as assigned.

Qualifications

• We want a highly-motivated individual and a self-starter who has experience in business analysis, process improvement, project management, application support and delivery.
• A Bachelor's Degree in Information Systems, Business Administration, or other related fields, and 4 years of experience.  A combination of education and experience may meet qualifications
• Experience in a large-scale IT organization with complex systems and infrastructure.
• Working knowledge of business systems and applications, change and release management, project and systems management.
• Familiarity with tools and technology for automation (Python, robotic process automation (RPA), etc.).
• Working knowledge of Agile Processes and Methodologies. Experience with Scaled Agile Framework (SAFe) a plus.
• Strong analytical, organizational, and planning skills.
• Solid technical and non-technical communication skills using both verbal and written interactions.
• Ability to work effectively across multiple business and technical teams.
• Knowledge of and or experience with customer data systems in banking is a plus.