Customer Relations Support Photo Specialist (VASR)

Join Our Team Today!!

Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, and helpdesk services for clients with inventory throughout the U.S. We currently have a career opportunity for a Customer Relations Support (Photo) Specialist in the Oklahoma City, OK area.

This is an entry-level, field service position that is critical to our business. They provide support on multiple projects with a focus on merchandising, sales & marketing support, equipment exchange, customer training, product and site aesthetics, and project-related services. We count on our team to provide quality services to all CES customers.

Bene fits and Perks:
Flexible Schedule; Monday thru Friday (nights and weekends are very rare)
Company paid vehicle provided

Comprehensive insurance offerings including Health, Dental and Vision; Employee Assistance Program; 401(k) matching program

Company Provided Cell Phone

Company Credit Card

Paid ST/LT disability

Paid Life Insurance Policy

PTO

You will have the opportunity to join a team of service representatives who provide best in class levels of customer service by:

Traveling to multiple customer locations on a daily basis

Interacting with customer’s employees, their management personnel and their customers daily

Adhering to program directives as communicated by the client and management

Scheduling customer visits ensuring that projects and visit goals are completed timely

Providing Sales and Marketing Support to customer

Providing customer training as required

Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

Evaluating equipment condition

Conducting site surveys and audits

Utilizing a phone application ticketing system to record daily activities

Interacting and working with internal field representatives

Maintaining a professional appearance based on Company policy

Requirements

COVID-19 Vaccination:
Qualified candidates for this position may require COVID-19 testing, vaccination, or other screenings mandated by the customer.

The successful candidate will have the following qualifications:

Prior experience in retail, merchandising, field service, or customer service preferred

The ability to relate to customers in a professional and courteous manner

Excellent written, verbal and listening skills

Excellent time-management skills

Ability to perform timely and accurate reporting

The ability to travel extensively (occasional overnight stays)

Possess basic computer, mobile device, and web-based applications skills

Technical aptitude

The ability to maintain excellent attendance and adherence to assigned work schedules

The ability to lift up to 50lbs several times during the day

Requirements:
High School Diploma or GED (formal training/technical school courses a plus)

Prior field maintenance experience (a plus)

Demonstrate good technical aptitude

Basic Computer and Mathematical Skills

Ability to adapt to ever-changing environments and work assignments

Excellent driving record

Benefits Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.