What are the responsibilities and job description for the Patient Care Aide position at CVS Health?
As the largest retail healthcare provider in the nation, and an industry leading Fortune 4 company, MinuteClinic offers the unique opportunity to deliver high-quality 1 to 1 patient care with exceptional support and collaboration.
Our Patient Care Aides Enjoy:
- Great patient workloads – 1 on 1 patient ratio
- On Demand Mobile Pay app
- Work-life balance
- Flexibility with scheduling
- Comprehensive benefits
- Exceptional tools, training, and resources
- Educational advancement opportunities (earn a degree for free with partner schools)
- Work with a diverse 18 mo. and older patient demographic
We may have full-time and/or part-time positions available working up to 40 hours per week. Please inquire with the recruiter.
The Patient Care Aide will float to nearby clinic locations to support Providers at their primary (home) and surrounding clinics.
You will:
Patient Care
- Room patients including taking vital signs and documenting demographics, insurance, medical history, medications, allergies, point of care test results, and vaccines in the electronic medical record system (EPIC)
- Perform point of care testing for strep, flu, COVID, urine pregnancy and any other tests depending on MinuteClinic scope of practice
- Assist with managing patients in the waiting space and level set wait time expectations
- Assist with patient registration and answer questions regarding MinuteClinic services
- Act as a chaperone if a patient or provider in the primary exam room requests one scope
- Work in an enhanced capacity to drive significant clinical and operational efficiencies at the practice level
- Work under the supervision of a MinuteClinic Nurse Practitioner or Physician Associate performing additional medical services.
- Provide clinical patient care within state regulations.
Clinic Environment
- Maintain clinic rooms and waiting area so they are clean, uncluttered, and ready for patient care
- Perform administrative tasks such as inventory management, patient call backs, equipment cleaning, document management and compliance tasks, etc.
Additional Duties
- Complete a MinuteClinic certification process for vaccine administration in states allowed based on MinuteClinic scope of practice.
Required Qualifications
- Recent previous health care experience OR recent completion of a program such as:
- CNA, MA, EMT, PCT, Pharmacy Technician, Nursing Student who has completed fundamentals with clinical component, military medic program, medical student
- Knowledge of medical terminology
- Excellent customer service skills with a desire to provide compassionate high-quality patient care
- Demonstrates effective verbal and written communication skills
- Ability to work independently
- Demonstrates initiative, problem solving ability, adaptability, and flexibility
- Ability to take and pass a FIT test with the respirators that MinuteClinic provides, and to wear the provided respirator mask when protocol requires.
Licensure/Certifications:
- Must have a Basic Life Support certification from the American Red Cross or designated and approved provider
- *This role may not fulfill recertification requirements for certain designations
Preferred Qualifications
- Knowledge and experience with an Electronic Medical Record, (i.e., EPIC)
Education
PCA has a High School Diploma or General Equivalent Development (GED)
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Salary : $17 - $29