Shipping Office Ops

We are seeking a full time worker for our shipping / intermodal office. The dispatcher will primarily be responsible for coordinating and tracking shipments and updating our customers. The schedule will be Monday through Friday, 40 hours a week. There is a possibility of part time work (under 30 hours a week) for the position depending on availability. OT available as business needs dictate. Experience in logistics or trucking is not necessary. Previous operations experience would be helpful or knowledge of steel industry. Spanish speaking is preferred but not necessarily required. Must be comfortable working in a warehouse office.

Pay is set between $14-$16 an hour for entry level applicants but can be adjusted based on experience and willingness to assist with warehouse work.

Job duties:

• Update customers on status of shipments and provide accurate ETAs
• Inbound / outbound loads
• Contact carriers to assist with coverage
• Track Shipments
• Accept and schedule loads
• Coordinate with the billing department
• Be a main point of contact for management
• Manage flow of paperwork through office
• Verify accuracy of documents

Requirements:

• Excellent communication
• Ability to accurately enter data with minimal errors
• High level of patience
• Ability to juggle multiple projects with deadlines
• Basic mathematical and excel skills
• Complete comfort in computer use (emails, typing, Microsoft Office, and Excel)
• Must be able to sit for prolonged periods of time and use a computer

Preferred Qualifications:

• Some previous experience in operations would be helpful. Office administration experience in lieu of operations will be considered.
• Dispatch experience (any industry) preferred
• Familiarly with railyard operations helpful
• Familiarly with steel industry
• Warehouse experience
• Bilingual in Spanish would be a plus

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Gary, IN 46406: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: One location