What are the responsibilities and job description for the Account Coordinator position at Cyberwoven?
Who are we looking for?
The Account Coordinator supports a portfolio of clients in partnership with the Client Services team. The Ideal candidate understands urgency of deadline; continually strives to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team.
Core Duties:
Relationship Management:
- Build and maintain excellent working relationships with the Account Management Team and the broader Cyberwoven production team.
- Focus on solid client relationships by providing timely and thoughtful responses to needs and continued proactive approach to day-to-day demands.
- Develop and share a clear understanding of client brands, goals and customers.
Account Support:
- Serve as a secondary point of contact and maintain a healthy working relationship with portfolio.
- Responsible for managing, supporting and servicing select accounts.
- Support Account Management Team in planning, executing and monitoring opportunities for growth, meetings with clients, project tracking and client deliverables.
- Create and maintain project and service planning documents and schedules.
- Support the development of proposals for work being recommended to clients.
- Participate in the preparation of materials for planning, meetings, and presentations.
- Facilitate the accurate and timely implementation of maintenance items requested by clients.
Qualifications
- Bachelor's Degree and 0-3 years of experience
- Positive attitude and ability to challenge yourself and team members to deliver innovative work.
- Highly organized and detail oriented.
- Excellent written, verbal and presentation skills.
- Strong problem solving and time-management skills.
- Excellent interpersonal skills and experience working cross-functionally and collaboratively with multiple teams.
- Proven ability to multi-task and work within tight deadlines.
Interested? Please submit:
Cover Letter
Resume
Get in touch
careers@cyberwoven.com
803.376.8899
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