What are the responsibilities and job description for the Title Clerk position at Cycle Smart NJ?
Have a passion for the motorcycle community? Want to work for a company that is family oriented? Have title clerk experience? Then Hannum's Harley-Davidson is the place for you!
Hannum's Harley-Davidson is looking for a Title Clerk for their Media and Chadds Ford locations. The canidate will be located in our Media locations. Title Clerks are responsible for preparing and processing title paperwork to transfer property ownership of the motorcycles. The Title Clerk is responsible for ensuring that all information from the records is accurate, answering telephone calls, and maintaining their documents. The Title Clerk must be confidention with all of their information they are handleing. A Title Clerk also explains the title transfer process to customers and responds to their queries. Will be handling customers from PA and other states.
We are looking for an applicant with 3-5 years experience as a Title Clerk. The ideal candiate must have great communication and orgainzation skills within their wheelhouse. Must be tech savvy. Being a regisetred PA notary is a bonus but not required. The schedule will be Monday Through Friday 8:00am to 4:00pm. Will work side by side with other Title Clerks of our other locations.
We offer compentitive benefits such as medical, dental, vision, paid time off (vacation and personal), and 401k. The work attire for this position is very casual, Harley-Davidson motorclothes! All of our employees get an employee disocunt plus $75 store credit every quarter to purchase some of our motorclothes! Plus we offer monthly bonuses to all employees when our stores hit RT!
Job Tasks and Duties
·Accurately process incoming titles daily from dealerships
·Answer customer inquiries or concerns in person, e-mail, fax, or telephone in a professional, customer- focused manner.
·Open and accurately record incoming titles daily according to established procedures.
·Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc.
·Maintains a professional, calm manner when negotiating with difficult or upset customers.
·Maintains a high level of confidentiality.
·Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company.
·Performs other duties as assigned or requested to assure optimum service levels.
Job Type: Full-time
Pay: $30,000.00 - $33,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Media, PA 19063: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Title processing: 1 year (Preferred)
Work Location: One location
Salary : $30,000 - $33,500