What are the responsibilities and job description for the Host position at Czen Englewood?
*Job description* o Promote, work, and act in a manner consistent with the mission of *CZEN Restaurant* o Warmly and graciously greet all guests and seat them at tables or in waiting areas. o Open the front door for guests entering or leaving the restaurant when possible. o Provide guests with menus and inform them of their server’s name upon seating. o Have excellent knowledge of OPENTABLE system o Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited. o Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. o Call out name and number of party when tables become available. o Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation. o Answer telephone calls and respond to inquiries or transfer calls. o Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed. o Inspect dining and serving areas to ensure cleanliness and proper setup. o Inform guests of establishment specialties and features. o Receive and record guests' dining reservations. o Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. o Relay messages to servers and bussers as needed. o Thank guests as they leave and invite them to return. o Attend all scheduled employee meetings and offers suggestions for improvement. o Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant. o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. *Supplemental* o Take and prepare to-go orders. o Operate cash registers to accept payments for food and beverages. o Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. o Order or requisition supplies and equipment for tables and serving stations. Job Types: Full-time, Part-time Salary: $15.00 - $19.00 per hour Benefits: * Employee discount * Flexible schedule Physical setting: * Bar * Upscale casual restaurant Schedule: * 8 hour shift * Every weekend * Holidays * Monday to Friday * Weekend availability Supplemental pay types: * Tips Experience: * Food Service Hosts: 2 years (Required) * OpenTable: 2 years (Required)
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
Physical setting:
- Bar
- Upscale casual restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Englewood, NJ 07631: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Host/hostess: 2 years (Required)
- Dine In Restaurant: 3 years (Required)
Work Location: In person
Salary : $15 - $19