Dispatcher

D.H. Pace Company, Inc.
Cudahy, WI Full Time
POSTED ON 10/8/2023 CLOSED ON 1/31/2024

What are the responsibilities and job description for the Dispatcher position at D.H. Pace Company, Inc.?

DH Pace Company, Inc., in Milwaukee, WI, is seeking to hire a Dispatcher who will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you have strong administrative and customer service skills, please apply!

Job Responsibilities:

  • Assist with employee/job scheduling and provide assistance with technical/mechanical troubleshooting/problem solving
  • Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
  • Update service tickets
  • Provide accurate work orders and picking lists to the warehouse for inventory pulling
  • Working with service quotes
  • Other duties as assigned

Job Requirements:

  • Proven ability to implement process improvements
  • Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
  • Ability to effectively communicate with the customer and represent the company in a professional manner.
  • A positive attitude

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with 2022 company-wide sales $900 million.

Our comprehensive benefits package includes:

  • Competitive base pay
  • Medical, dental, and vision options
  • 401k retirement plan match
  • Paid time off plan
  • And more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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