Sales/Marketing Assistant

Daicel Arbor Biosciences is a dynamic biotech company located in Ann Arbor, MI focused on delivering cost-effective research tools to the molecular and synthetic biology communities. We pride ourselves on operating in a collaborative manner with our clients to deliver novel and custom solutions for their unique applications. We are a rapidly growing organization with excellent opportunities for career development.

Daicel Arbor Biosciences has a current opening for a Sales & Marketing Assistant. The selected candidate will perform a variety of administrative tasks, including creating quotes, monitoring web chat, answering phones, managing confidential documentation, sales agreements, reporting analytics from marketing campaigns, among other duties. A high degree of organizational skills is essential.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor phones, multiple email boxes and web chat for customer inquiries
• Refer customers to technical leads or sales team as needed
• Create quotes to support sales team
• Manage/update distributor sales agreements
• Coordinate execution of confidential documentation
• Assist marketing team with post-campaign analysis
• Manage marketing content files

QUALIFICATIONS:

• Must have strong interpersonal skills with ability to build relationships
• Must be highly organized and able to prioritize
• Must have excellent verbal and written communication skills for effective interactions with clients and coworkers.
• Ability and desire to learn new software programs

EDUCATION:

Minimum: Associates Degree in business, marketing or a science related field

Preferred: Bachelor’s Degree in business, marketing or a science related field

EXPERIENCE:

• 1-3 years of work experience in a sales-related or administrative role
• 1-3 years of experience in a customer service role
• Proficiency with computers, database entry and spreadsheets is required

Daicel Arbor Biosciences is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Please state your salary expectations for this role.

Education:

• High school or equivalent (Preferred)

Experience:

• sales or marketing: 1 year (Preferred)
• customer service: 1 year (Preferred)

Work Location: One location