What are the responsibilities and job description for the Service Coordinator position at Daikin Applied?
Make your mark at the world's largest HVAC company
Why You'll Love Working for Daikin:
- We're a group who operates with a people-centered mindset, believing in the unlimited potential of each employee, with a goal of driving our company to its fullest potential.
- Our goal is to “Perfect the Air”. We do this through cutting edge innovation & sustainability efforts while meeting the HVAC needs of thousands of customers - expanding over 160 countries!
- Our culture is unrivaled. Daikin operates under 8 Core Values which are embedded into every aspect of our business. It's through these values that we continuously strive to build a place where everyone can be authentic, feel valued and heard, and have a sense of purpose and belonging.
The Service Coordinator role is critical to the success of the district through building and developing relationships with customers and the internal team. This role provides top-notch customer service, coordination for Technicians daily, and administrative support in a fast-paced and thriving office.
A Day in the Life:
- You will collaborate with a fun and dynamic team to schedule and dispatch Technicians
- You will maintain great relationships with customers by providing best in class customer service and ensure all service requirements are met
- You will play an integral part of the company financials by offering billing and collections support
- You will manage customers' service and repair work orders from start to finish including scheduling, tracking, material ordering, partner management, warranty management, close-out, and invoicing.
What's in It For you:
- Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more!
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
What you will Bring:
- High School Diploma or GED
- 2 years of related experience
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