Gift Processing Assistant

Description

Position: Gift Processing Assistant 

Reports to: Manager of Development Information Services 

Department: Development Operations 

Classification:  Non-Exempt, Full-time 

Benefits: Full Museum Benefits 

Schedule: M-F 9-5; occasional non-standard including evenings and weekends during events 

Salary: $17.50/hour 

Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.

The DMA will:

• Place art and our diverse communities at the center around which all activities radiate.
• Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
• Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.

About the Dallas Museum of Art:

Established in 1903, the Dallas Museum of Art is among the 10 largest art museums in the country and is distinguished by its commitment to research, innovation, and public engagement. At the heart of the Museum and its programs is its global collection, which encompasses more than 22,000 works and spans 5,000 years of history, representing a full range of world cultures. Located in the heart of the nation’s largest arts district, the Museum welcomes some 600,000 visitors annually and acts as a catalyst for community creativity, engaging people of all ages and backgrounds with a diverse spectrum of programming, from exhibitions and lectures to concerts, literary events, and dramatic and dance presentations. For more information, visit DMA.org. The Dallas Museum of Art is supported, in part, by the generosity of Museum Partners and donors and by the citizens of Dallas through the City of Dallas’ Office of Cultural Affairs and the Texas Commission on the Arts.

Scope of Position: Working as part of the Museum’s Gift Processing team, the Gift Processing Assistant supports the team and is responsible for accurately and efficiently processing and entering donation gifts and pledges into the Museum’s donor database (Raiser’s Edge). This position helps to maintain accurate donor records and supports all donor operations, including generating accurate donor acknowledgments, member card printing and fulfillment, and other processes as required.  

Essential Functions:  

• Accurately enter, record, and verify donation gifts and pledges into Raiser’s Edge daily (e.g., daily reconciliation reports, complete deposit slips, enter gift details).  
• Correctly process gifts of different payment types (stocks, checks, wires, credit cards) across different channels (online, mail, onsite). 
• Learn and utilize applications and software (e.g,.Importamatic) to facilitate online gift processing and other data imports. 
• Work collaboratively across the department to ensure gift processing inquiries are addressed and necessary documents are on file. 
• Complete gift and database administrative tasks and perform other duties as assigned.  

Requirements

 Knowledge, Skills and Abilities: 

• Minimum of 2 years of work experience in a non-profit fundraising department in a high-volume environment is preferred 
• Strong attention to detail and problem-solving skills 
• Ability to follow detailed written and verbal instructions accurately and consistently 
• Strong organization skills to organize information and procedures for ease of reference 
• Ability to identify and reconcile discrepancies  
• Ability to work independently and as part of a team 
• Strong written and verbal communicator 
• Comfort with technology applications and software 
• Proficiency in Microsoft Office and Raisers Edge or other CRM systems