Quality Trainer

Help us improve access to life-changing therapies that can transform human health

We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.

Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.

What you'll do

The Westborough Quality Trainer is responsible for supporting the development, execution and effectiveness of the Quality training and development framework and processes for the Westborough & Marlborough facilities. Responsibilities include championing a Quality compliance culture through the development of effective skill-based learning, leading training delivery and maintenance of the Quality training program content, including supplementary visual educational materials.

• Executing the priorities for training development
• Leading the development & delivery of new employee onboarding training

• Leading the development & supporting delivery of Quality Tool Box/Workshop content
• Ensuring Quality standards are clearly conveyed with all training materials developed
• Develop, monitor & trend Training KPIs to assess opportunities for continuous improvement & awareness of associate skill gaps
• Working closely with cross functional leadership to ensure team compliance to training KPIs
• Support conducting functional training gap assessments and maintaining functional training plans
• Coordinate a consistent training approach for QMS procedures across sites.
• Support with Doc Control activities related to training & continuous improvement activities that impact the Quality management system
• Verify the effectiveness of Training through associate survey feedback

Who you are

• Bachelor’s degree and minimum 5 years working experience in Quality Assurance/Regulatory.
• Demonstrated experience working in a regulated environment, requiring adherence to government or regulatory body policies and procedures.
• Demonstrated experience in leading, developing, and delivery of training activities
• Demonstrated project management experience developing processes and leading their implementation in a cross functional environment.
• Demonstrated ability to lead and influence behavioural change in a matrix environment
• Demonstrated ability to effectively communicate (oral and written using English) across a cross-functional organization, up to business leadership and down to individual contributors.
• Demonstrated experience successfully working with teams across many, cultures and/or work sites.
• Prior experience and proficiency with word processing, spreadsheet, and presentation software

Desired Qualifications:

• Prior Experience in Quality Assurance in Medical Device or Pharmaceutical industry Familiarity with FDA, ISO 9001/13485, training in a regulated industry, and other quality system regulations
• Demonstrated ability to interface with organizational leadership and stakeholders, internal/external customers and external regulatory agencies in a professional manner
• Able to respond/react with appropriate urgency/professionalism & make decisions under pressure/stress
• Ability to respond to escalated inquiries/complaints from customers, regulatory bodies & members of the business community
• Influencing/advocacy-able to determine a position & argue it effectively within the business context
• Familiar with continuous improvements in a manufacturing environment
• Experience with Six Sigma, Lean and other Quality approaches
• Effective interpersonal and networking skills
• Train the trainer experience

Who we are

Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you’ll feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.

Want to know more? Take a look at our Instagram, Twitter and LinkedIn pages!

Cytiva is a 3.5 billion USD global life sciences leader with over 7000 associates across 40 countries who are dedicated to our mission to help us improve access to life-changing therapies that transform human health. As a trusted partner to customers that range in scale and scope, Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.

As part of the Danaher family of companies, our work at Cytiva is supported by a global science and technology innovator. In addition to Danaher’s unrivaled leadership training and professional development programs, our relationship also provides expanded career opportunities across industries and brands. Together, we are united by a shared purpose: Helping Realize Life’s Potential.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.