Training Coordinator

At Danone, we believe that every time we eat or drink, we vote for the world we want. As a leading food and beverage company, we make healthy, sustainably-produced foods and beverages that nourish people’s lives. Some of our brands include Dannon, Activia, Horizon Organic, International Delight, Silk, Oikos, So Delicious Dairy Free, Stok, Two Good, Vega, and Wallaby Organic. And as the largest Certified B Corporation® in the world, we are committed to redefining success in business to ensure that through our brands we create real benefits for people, our communities, and the planet.

With headquarters in Broomfield, CO and White Plains, NY, Danone North America has more than 6,000 employees across the U.S. and Canada, and more than a dozen manufacturing facilities across North America. Our employees enjoy competitive pay and industry-leading benefits (including flexible (unlimited) time off and up to 26 weeks paid parental leave), and share a common mission and culture committed to both business results and social purpose. When you join Danone North America, you become part of a global team that is inspiring a healthier world through food.

Danone North America is looking for a Training Coordinator in Minster, Ohio.

The Training Coordinator is expected to coach, guide and when needed, demonstrate best practices related to safety, quality, technical and organizational activities for line operators to increase the efficiency of night shift operations. This person will work closely with the shift Supervisor and support daily shift management as needed. They will also work closely with the Training Manager to develop and prioritize training opportunities.

Routine activities will include:

• Coach and train new operators on complex processes (complex technical recovery, unique changeovers, troubleshooting, etc)
• Document and provide feedback on operator performance gaps and progress
• Apply and update training materials as needed (CWs, SOPs, OPLs etc)
• Complete HOD assessments on operators for key activities
• Support training and cross training plans
• Support shift supervisor in critical activities:
  • Following up on and escalating line performance status
  • Contributing to shift notes
  • Completing preflight inspections
  • Assist in troubleshooting processes
  • Complete shift transition activities (meetings, HACCP, notes, etc)
  • Occasional vacation coverage
  
  

The Training Coordinator (PKG Night Shift Lead) is a critical member of the night shift operation, focused on elevating the capabilities of the operators. They must be a change catalyst with strong communication and time management skills. Most importantly, they must be a team player!

Other responsibilities require the ability to lift a minimum of 30 lbs., stamina and endurance (e.g., standing, sitting, walking, etc.) for long hours, the willingness to travel stateside & abroad, and the availability to be on-call & work flexible hours (e.g., late nights, weekends, off shift).

Danone North America seeks an employee who appreciates their role within the organization and desires to abide by company policies related to SQCDMN.

Specific Job Duties, Tasks, & Systems:

• Duties & Tasks: (in addition to those listed above)
  • Quality/Safety
    • Ensure trainees are following all safety and quality standards
• • Monitor Trainee checkpoints and milestones:
    • Learning checklist reviews
    • HOD - changeover observations
  • Manage support schedule:
    • Evaluate what activities operators may need support on
    • Review previous shift performance
    • Communicate with on shift supervisor
    • Attend 2am meeting scheduling meeting
  • Technical
    • When possible, help trainees better understand equipment operation to improve their troubleshooting skills and expedite fault recovery
    • Engage first responder mechanic for deeper explanation when necessary
  • Time management/flow
    • Coach on proper escalation (technical, WMS etc)
    • Coach on routine to improve trainee time management and meeting standards
    • Create and execute sustain methodologies (Health check and trend checks)
• • Participate in daily shift meetings
  • Identify and communicate breakdowns and gaps in performance with respective personnel / systems
  • Troubleshoot and resolve complex, ambiguous issues
  • Ensure standard process and tools are developed for job-specific tasks
  • Facilitate problem-solving activities and discussions
  • Perform all other assigned tasks/duties

Education:

• Associate’s or Technical degree or some educational equivalent (Preferred)

Specific Job Duties, Tasks, & Systems:

• Duties & Tasks: (in addition to those listed above)
  • Quality/Safety
    • Ensure trainees are following all safety and quality standards

• Escalate if necessary
• Ensure the safety of our people and our products always

• • Monitor Trainee checkpoints and milestones:
    • Learning checklist reviews
    • HOD - changeover observations
  • Manage support schedule:
    • Evaluate what activities operators may need support on
    • Review previous shift performance
    • Communicate with on shift supervisor
    • Attend 2am meeting
  • Technical
    • When possible, help trainees better understand equipment operation to improve their troubleshooting skills and expedite fault recovery
    • Engage first responder mechanic for deeper explanation when necessary
  • Time management/flow
    • Coach on proper escalation (technical, WMS etc)
    • Coach on routine to improve trainee time management and meeting standards
    • Create and execute sustain methodologies (Health check and trend checks)
• • Participate in daily shift meetings
  • Identify and communicate breakdowns and gaps in performance with respective personnel / systems
  • Troubleshoot and resolve complex, ambiguous issues
  • Ensure standard process and tools are developed for job-specific tasks
  • Facilitate problem-solving activities and discussions
  • Perform all other assigned tasks/duties

At Danone North America, you’ll work with some of the best-known food and beverage brands in the world like Activia, Silk, Horizon Organic, Two Good, Oikos, evian, and Happy Family. You’ll be part of the largest Certified B Corp™ in the world, working together to make sure our brands create real benefits for people, communities, and the planet. We have 6,000 employees across the U.S. and Canada. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America doesn’t just welcome what makes you unique, we value it. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status. Faithful to our values of openness and humanism, all of our employees share in the commitment to engage one another with dignity and respect.
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