What are the responsibilities and job description for the Servicenow Consultant position at Danta Technologies?
Role: Servicenow Consultant
Location: REMOTE in USA
Duration: Long Term
. Hands-on ServiceNow dashboard and reporting experience is must
Troubleshoot, Configure and Customize Patterns, Probes and Sensors for Discovery and Service Mapping.
Continuous improvements for the automation and maintenance of non-discoverable data attributes
Defines, creates, and monitors CI data health reports / dashboards
Work with stakeholders and CI data owners to ensure the quality of the CMDB data
Conduct data quality analysis, provide recommendations to address data quality issues, and manage the implementation of approved recommendations
Define and document the processes and procedures around IT Configuration Management
Contribute to the design, development, and implementation of process and / or CMDB enhancements
Knowledgeable and Hands-on in the Catalog Items, Service Portal.
Recommended Skills
- Bid Management
- Information Technology Consulting
- Presales
- Offshoring
- Managed Services
- Business Transformation
